Hybrid Treasury IT Support Specialist

1210 Kyndryl Mexico S. de R.L. de C.V.; El Salto; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

1210 Kyndryl Mexico S. de R.L. de C.V.

is seeking an IT Support Analyst to support Treasury and Cash Management operations, monitor payment processing, bank statement interfaces, and banking portal access controls. This role links Treasury Operations, business users, banking partners, and technical support to ensure reliable and compliant Treasury applications. The role requires strong problem-solving, analytical abilities, and experience with incident management, job scheduling tools, and

Formación

• Strong problem-solving, analytical, and critical-thinking abilities.
• Excellent communication and presentation skills for technical and non-technical audiences.
• Ability to manage multiple projects with high attention to detail.
• Experience with incident and problem management processes.
• Experience with job scheduling and monitoring tools.
• Strong Excel skills.
• Familiarity with access management and reconciliation processes.
• Understanding of bank statements, payments, and cash management concepts.
• Experience with ticketing systems like ServiceNow or similar.

Responsabilidades

• Provide operational support for Treasury and cash management systems.
• Perform access and reconciliation activities.
• Investigate issues and coordinate incident resolution.
• Help maintain regulatory and audit compliance across Treasury systems and banking portals.
• Coordinate with Treasury Operations, business users, banking partners and IT teams.

Conocimientos

Problem solving

Analytical thinking

Communication skills

Multitasking

Attention to detail

Incident management

Project management

Access management

Herramientas

ServiceNow

SQL

Power BI

Power Automate

Job scheduling tools

Descripción del empleo

1210 Kyndryl Mexico S. de R.L. de C.V.

is seeking an IT Support Analyst to support Treasury and Cash Management operations, monitor payment processing, bank statement interfaces, and banking portal access controls. This role links Treasury Operations, business users, banking partners, and technical support to ensure reliable and compliant Treasury applications. The role requires strong problem-solving, analytical abilities, and experience with incident management, job scheduling tools, and