Hybrid Program Director: Strategic Delivery & Growth

APPLY; Xico; Híbrido; MXN 1.200.000 - 2.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

Great projects

Learning opportunities

Generous vacation policy

Inclusive culture

Descripción de la vacante

Apply Digital is seeking a Program Director in Mexico City to lead the strategy and execution of complex client programs. You will manage cross‑functional teams, establish governance, and drive profitability while aligning with executive client stakeholders.

Regular on‑site presence and a hybrid/remote‑friendly posture are expected to balance client needs with team collaboration. You will build governance across workstreams, navigate challenges, and contribute to account growth while mentoring

Formación

• BSc or BEng degree with 10+ years of relevant experience within technical project/program management.
• MBA or seasoned experience in management consulting firms or agencies preferred.
• Experience With Agile And Lean Methodologies Required.
• Experience working with e-commerce engines such as Bigcommerce, Commercetools, VTEX, or Magento.
• Ability to travel to the client's office in Mexico City on a regular basis.
• Proven experience in a leadership role responsible for the growth and management of a portfolio of accounts, including direct accountability for customer satisfaction and financial goals.
• Outstanding relationship, influencing, and negotiation skills.
• Excellent verbal and written communication skills in both English and Spanish are essential.
• Strong knowledge of program or project management tools/software, and digital solutions with the ability to lead multiple activities and resources.

Responsabilidades

• Client Expectation Management: Proactively communicate project status, potential risks, and changes to client stakeholders.
• Account Strategy & Growth: Develop and execute actionable client account plans to drive organic account growth.
• Collaborate with Business Development to support new business efforts within the region or portfolio.
• Client Advocacy & Partnership: Position the firm as a strategic partner and trusted advisor to our most senior clients.
• Successful Delivery: Oversee the end-to-end delivery of programs and projects, ensuring they meet scope, budget, and timeline requirements.
• Team Morale & Productivity: Implement strategies to foster a positive and collaborative team environment, promoting high morale and optimizing team productivity.

Conocimientos

Agile Methodologies

Leadership

E-commerce knowledge

Travel to Mexico City

Account management

Cross-functional collaboration

Educación

BSc/BEng degree

Descripción del empleo

Apply Digital is seeking a Program Director in Mexico City to lead the strategy and execution of complex client programs. You will manage cross‑functional teams, establish governance, and drive profitability while aligning with executive client stakeholders.

Regular on‑site presence and a hybrid/remote‑friendly posture are expected to balance client needs with team collaboration. You will build governance across workstreams, navigate challenges, and contribute to account growth while mentoring