Hybrid MX Operate Consultant: Production & Incident Support

Murex; México; Hybride; MXN 600 000 - 900 000; Plein temps

Résumé du poste

Murex is seeking an Operate Consultant to join our Hybrid Mexico team. You will provide global production support for the MX3 platform, working across regions and client types (Internal, SaaS, On premises).

In this role you will diagnose incidents, build expertise across MX.3 components, and collaborate with Dev, Product, DevOps, and Client Services to keep production running smoothly. English proficiency is required.

Qualifications

• Advanced English level required.
• Proficiency in Java, SQL and Linux is essential.

Responsabilités

• Provide follow-the-sun support for 3 client types across regions.
• Diagnose production issues on the MX3 platform and deliver timely solutions.
• Develop deep expertise across MX.3 components to ensure high-quality support.
• Collaborate with Dev, Product, DevOps, Infrastructure, and Client Services to resolve problems.
• Provide operability feedback to Product teams and contribute to production readiness.

Connaissances

Java programming

SQL queries

Linux

Bash scripting

English proficiency

Description du poste

Murex is seeking an Operate Consultant to join our Hybrid Mexico team. You will provide global production support for the MX3 platform, working across regions and client types (Internal, SaaS, On premises).

In this role you will diagnose incidents, build expertise across MX.3 components, and collaborate with Dev, Product, DevOps, and Client Services to keep production running smoothly. English proficiency is required.