Human Resources Services Advisor

Panduit; Región Centro; Presencial; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work scheme

Career growth

Collaborative culture

Work-life balance

Benefits package

Employee Assistance Program

Making connections

Descripción de la vacante

Panduit is seeking a Human Resources Services Advisor to deliver HR support across the employee lifecycle. You will respond to inquiries, manage benefits enrollment, leaves, performance and employee relations, and ensure data accuracy in Workday.

The role emphasizes compliance with HR policies, collaboration with partners, and ongoing process improvement, with a hybrid work arrangement and a focus on growth opportunities.

Formación

• Associate's Degree in HR, Business, or related field.
• 1-2 years of HR experience preferred.
• Advanced English required.

Responsabilidades

• Respond to employee inquiries and provide information on HR policies and programs.
• Process HR transactions in Workday including hires, terminations, pay changes, and benefits.
• Support HR projects and collaborate with HR partners to resolve inquiries and escalations.
• Maintain accurate employee records and data integrity in HR systems.
• Contribute to process improvements and update documentation and job aids.

Conocimientos

Advanced English

Educación

Associate's Degree HR, Business, or related field

Descripción del empleo

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements.

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements.

The Human Resources Services Advisor provides exceptional Human Resources (HR) support and guidance to employees throughout Panduit. Addresses employee inquiries, resolves HR-related issues, and ensures compliance with company policies and procedures. Serves as a trusted resource, fostering a positive employee experience and contributing to the overall success of the organization. Supports special projects across HR.

What will you do:

• Employee Inquiries and Documentation: Respond to employee inquiries and provide accurate and timely information on HR policies, procedures, and programs. Document and track all customer correspondence in the case management system.
• HR-Related Issues and Transactions: Assist employees with HR-related issues, including benefits enrollment, leave management, performance management, and employee relations matters. Process all transactions in Workday Human Capital Management (HCM) system, including terminations, job/pay changes, hiring of employees or contingent workers, organizational structure changes, benefits, and recruitment transactions.
• Workday Support and Project Assistance: Support the global HR team in their use of Workday and how to perform key tasks in the system. Provide project support, as needed, for key HR initiatives.
• Collaboration and Escalation Resolution: Collaborate with HR business partners and subject matter experts to resolve complex employee inquiries and escalations.
• Record Maintenance and Data Integrity: Maintain accurate employee records and ensure data integrity in HR systems.
• Process Improvement and Documentation: Contribute to the development and improvement of HR processes and procedures to enhance efficiency and effectiveness. Continuously maintain and update documentation and job aids for HR processes administered in the HR Service Center to stay current with process improvement changes.
• Compliance and Guidance: Stay updated on relevant HR laws and regulations to ensure compliance and provide guidance to employees and managers.
• Knowledge Maintenance: Maintain knowledge of changing HR processes and policies to ensure accurate feedback can be provided to employees.
• Tier 0 Tools and Work Shifting: Reinforce the use of Tier 0 tools with employees. Identify and recommend opportunities to shift work from Tier 1 to Tier 0 based on case data.

What will you bring:

• Required Degree: Associate's Degree HR, Business, or related field.
• 1-2 years of experience
• Advanced English

We Can Offer You

• Hybrid work scheme
• Career growth and development opportunities
• Collaborative culture of accountability focused on innovation and working smarter
• A workplace experience centered on work-life balance, well-being, and personal growth, within a positive and respectful environment supported by strong leadership.
• Competitive benefits package designed to support employees and their families.
• Employee and Family Assistance Program offering emotional, legal, and financial support resources
• Making the connections that matter.

All roles, including remote positions, require an in-person interview as part of the recruiting process.

Work Shift Day (Mexico)

Panduit thrives on ingenuity and enterprise. We focus on solving problems and achieving success through our comprehensive infrastructure portfolios, helping organizations navigate digital, electrical, and workforce transformations for sustainable growth.

As a leading global manufacturer of high-quality electrical and network infrastructure and connectivity solutions, we operate from our headquarters in Tinley Park, Ill., USA, and across 112 worldwide locations. We drive innovation through strategic R&D investments and breakthrough product development while providing seamless global support and service. Since 1955, our commitment to our customers has remained constant, and is guided by our cultural beliefs – Earn Trust, Be Focused, Own Results, Think Differently, Collaborate, and Simplify. Together, we create exceptional solutions that support our customers’ businesses in a way that's good for them and good for the world. At Panduit, we’re making the connections that matter.