Human Resources Operations Specialist - Americas

Brown-Forman; Guadalajara; Presencial; USD 25,000 - 40,000; Jornada completa

Descripción de la vacante

A leading company seeks a Human Resources Operations Specialist who will play a key role in managing HR processes throughout the employee lifecycle. Responsibilities include onboarding and offboarding, responding to HR inquiries, and supporting benefits administration. The ideal candidate should have 2+ years of HR experience, strong communication skills, and proficiency in HRIS systems such as Workday.

Formación

• 2+ years of experience in an HR generalist, analyst, or operations role.
• Experience with HRIS systems, preferably Workday.
• Excellent verbal and written communication skills in English.

Responsabilidades

• Manage onboarding and offboarding processes for employees.
• Serve as first point of contact for HR-related inquiries.
• Assist with administration of employee benefits programs.

Conocimientos

Communication

Problem-Solving

Interpersonal Skills

Customer Service

Organizational Skills

Herramientas

HRIS systems

Workday

Descripción del empleo

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:

If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.

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Meaningful Work From Day One

The Human Resources Operations Specialist plays a vital role in ensuring smooth and efficient HR processes across the employee lifecycle.

This role is responsible for onboarding and offboarding employees, responding to employee inquiries, supporting benefits and payroll administration, managing HR data, and providing assistance with HR initiatives.

The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and problem-solving skills.

What You Can Expect

HR Process:

• Review and approve HR initiated business processes in Workday (WD).

• Provide support for reorganizations and other HR initiatives.

• Regularly audit WD data to ensure a high degree of accuracy is maintained.

Onboarding and Offboarding

• Manage the onboarding process for new hires, including preparing contracts, confirming accuracy of hire data into Workday, ensuring pre-hire onboarding is complete, conducting orientation sessions, and ensuring a positive new hire experience.

• Manage the offboarding process for departing employees, including conducting exit interviews, processing paperwork, and providing support with final pay and benefits.

Employee Support

• Serve as the first point of contact for employees with HR-related inquiries, including payroll questions, leave requests, employment verifications, and policy interpretation.

• Provide timely and accurate information to employees, escalating complex issues to appropriate HR team members as needed.

Benefits and Payroll Administration

• Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other local benefits.

• Ensure employee data in the payroll system (Workday) is accurate and up-to-date.

• Address employee inquiries related to benefits and payroll, acting as a liaison between employees and HR/payroll teams.

What You Bring to the Table

• 2+ years of experience in an HR generalist, analyst or operations role.

• Experience with HRIS systems, preferably Workday.

• Excellent communication, interpersonal, and customer service skills.

• Highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.

• Ability to collaborate effectively with global partners across various time zones.

• Excellent verbal and written communication skills in English.

What Makes You Unique

• Experience working in a global organization.

• Knowledge of payroll processes.

#LI

Requisition Type:

Employee

Management Level:

Professional

Global Job Level:

P5

Number of Openings Available:

1