HR Tech Solutions Analyst: Workday & ServiceNow

Ingredion Incorporated; Región Centro; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total rewards package

Benefits & wellness support

Career growth & training

Employee recognition program

Employee discounts

Descripción de la vacante

Ingredion Incorporated in Guadalajara is seeking a Sr. Analyst, Digital Solutions & Workday Operations to support HR technology platforms such as Workday and ServiceNow, ensuring data accuracy and optimal user experience. You will collaborate with HR, vendors, and global teams to drive improvements and successful HR service delivery.

The role emphasizes data quality, reporting, and system enhancements, with exposure to cross-functional and international projects in a hybrid workplace.

Formación

• 3+ years of experience supporting HR Information Systems (HRIS).
• Experience with ServiceNow, Workday, or similar HR technologies.
• Knowledge of Core HR, Talent Acquisition, Talent Management, Learning, Payroll, or Case Management.
• Experience handling customer inquiries and providing operational support.
• Advanced English communication skills.

Responsabilidades

• Support HR technology platforms including Workday, ServiceNow, and related systems.
• Manage user requests, troubleshoot system issues, and provide operational support.
• Maintain data quality through audits, reporting, and system reviews.
• Create and modify reports, dashboards, and KPI tracking tools.
• Support system testing, enhancements, releases, and implementation projects.
• Partner with internal and external stakeholders to improve HR processes and employee experience.
• Create and maintain knowledge articles, procedures, and training materials.

Conocimientos

HRIS experience

English communication

Analytical thinking

Cross-functional collaboration

Herramientas

ServiceNow

Workday

Descripción del empleo

Ingredion Incorporated in Guadalajara is seeking a Sr. Analyst, Digital Solutions & Workday Operations to support HR technology platforms such as Workday and ServiceNow, ensuring data accuracy and optimal user experience. You will collaborate with HR, vendors, and global teams to drive improvements and successful HR service delivery.

The role emphasizes data quality, reporting, and system enhancements, with exposure to cross-functional and international projects in a hybrid workplace.