HR Services Hub Analyst III

Responsible for the delivery of moderate transactional and informational services to all customers in Americas Region, including tasks related to HR general processes handling payroll, time / absence, mobility, benefits & pension activities as well global service delivery (Organization & Position Management, HR Knowledge Management Database, Learning Administration, HR Data Quality Management and Compensation, Awards and Mobility administration).

Responsibilities

• Perform HR general processes to all Americas Region as payroll, time / absence, benefits & pension, and global service delivery (Organization & Position Management, HR Knowledge Management Database, Learning Administration, HR Data Quality Management and Compensation, Awards and Mobility administration).
• Responsible to support all transactional HR processes in Americas countries: Canada, USA, Mexico, Colombia, Chile, Peru, Argentina, Venezuela.
• Participate in the projects to consolidate, understand, document and execute the HR Regional processes into our HR HUB / Shared Service Center in Mexico City.
• Process HR transactions including new hires, onboarding, terminations, promotions, and transfers.
• Collaborate with our global team of HR Service Hub Leadership in the standardization of HR processes to ensure consistency.
• Handle moderate employee inquiries allocated in his/her responsibility, resolving in priority order or forwarding to the respective queue, and inform requestor about inquiry status.
• Serve as contact to HR Vendors (e.g. Payroll, Time, ...) and other stakeholders (employees, managers, HR Consultants, CoEs, ...)
• Provide guidance to employees and managers on self-service transactions.

Requirements

• College Degree or Bachelor in Business Administration, HR, Finance, or related areas.
• Experience in HR processes in the USA is a must.
• Minimum 5 years of experience in the field of personnel administration with working experience at HR HUB/SSC (Shared Service Center) environment (Tier level support, escalation, ticket handling, ...)
• Basic knowledge of SuccessFactors, SAP ERP HCM, surrounding systems environment and HR Vendors (Payroll, Time Management, Benefits, Pensions, ...)
• Basic knowledge of MS Excel and other MS Office tools in order to handle data building, template uploads and data review with moderate data sizing.
• Advanced English skills to handle oral and writing conversations with other countries.
• Solution-driven, good communication and interpersonal skills, team & customer oriented, good listening skills, assertiveness, proactivity, detail-oriented and able to prioritize and manage multiple tasks effectively.

Our Offer

• Competitive salary and direct hiring in a multinational company.
• Global environment to learn about HR general processes.
• Benefits above the Law.
• Superior Christmas Bonus.
• Superior Vacation Bonus.
• Food vouchers.
• Savings Fund.
• Medical Insurance.
• Life Insurance.
• Gym benefit.
• Hybrid work (3 days office & 2 days HO).
• Offices in Tecnoparque CDMX Norte.

Your Contact
Talent Acquisition www.clariant.com/careers

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Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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