Hr/People Operations Senior Associate

Buscojobs México; Veracruz; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción del empleo

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Job Description

We are seeking individuals to join our team in multiple roles across operations and finance. The descriptions include responsibilities, qualifications, and benefits. This refined version preserves the original information while using valid HTML structure and removing extraneous formatting.

Financial Operations Specialist

We are seeking a seasoned professional to join our team as a Financial Operations Specialist. As a key member of our financial department, you will be responsible for managing the company's banking and accounting systems.

Ideal candidates will have a solid background in finance and accounting, with experience in administering banking systems and preparing financial reports.

• Accounting system input through bank statements and validation of automated uploads in ERP software.
• Banking account maintenance and accounting system input in ERP software.
• Preparation and analysis of financial reports for different companies.
• Bank reconciliation process review, analysis, and compensation in ERP software.

Required Skills and Qualifications:

To be successful, you will need excellent organizational skills, attention to detail, and strong analytical abilities.

• Minimum 3 years of experience in Finance or Accounting.
• Experience in ERP management (FI, AP, TR, TRM, TX, CO, MM) is mandatory.
• Electronic Banking Management and Connectivity Channels are preferred.
• Strong skills in proactivity, attention to detail, assertive communication and negotiation, teamwork, integrity and visionary thinking, and a goal-driven mindset.

We offer an amazing work environment, benefits including unlimited vacation, savings fund and savings box, Christmas bonus, and staff travel opportunities. Major medical, life insurance, and 24/7 online medical assistance are provided for your family. Exclusive discounts with gyms, department stores, restaurants, universities, and more are available to employees.

About Us: We value diversity and promote equal opportunities. We foster innovation, collaboration, and respect for each individual’s unique circumstances.

Service Operations Specialist

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We are seeking a skilled Service Manager to lead our service operations in Mexico.

• Develop and implement strategies to enhance service capabilities for dealers.
• Plan, organize, and manage parts inventory and logistics for efficient delivery.
• Establish and maintain working procedures and standards for active and passive services.
• Oversee product testing and pre-market service planning in Mexico.

Requirements:

• Bachelor’s degree or higher in a mechanical-related field.
• At least 5 years of experience in service management, preferably in the aerial work platform machinery industry.
• Fluent English as the primary working language.

This role offers an opportunity to develop and implement strategic plans, manage inventory and logistics, and oversee product testing. We seek a motivated and experienced professional who can lead the service team and drive business growth.

Key Responsibilities:

• Strategic Planning: Develop and implement strategies to enhance service capabilities.
• Inventory Management: Plan, organize, and manage parts inventory and logistics.
• Service Delivery: Establish and maintain procedures and standards for active and passive services.
• Product Testing: Oversee product testing and pre-market service planning in Mexico.

Deposit Operations Specialist

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The primary objective is to provide comprehensive support to Container Deposit activities, focusing on end-to-end control processes. You will collaborate with the AR Manager/CFO and other stakeholders to enhance efficiency across the end-to-end process.

You will interact with Accounts Receivable, Accounts Payable, Treasury & Cash Management, and Accounting areas. You will analyze performance and deviations of Container Deposit activity and propose corrective measures as needed.

The ideal candidate should possess a graduate or postgraduate degree in Finance and Accounting, fluency in English, and strong computer skills (Microsoft Office). Prior experience in Finance is an asset.

• Key Responsibilities:
• Providing Support Functions
• Container Deposit (End-to-End Process)
• Analyzing Performance and Deviation of Container Deposit Activity

Required Skills and Qualifications:

• Graduate or Postgraduate Degree in Finance and Accounting
• Fluency in English
• Exceptional computer skills (Microsoft Office)
• Strong interpersonal skills and adaptability
• Previous experience in Finance is an asset

Revenue Operations Specialist

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We’re looking for a Revenue Operations Specialist to support the Global Revenue Organization in customer and business processes, program automation and reporting, and administration of our Customer Success tools infrastructure. This role reports to the Senior Manager, Customer Success Operations and collaborates with internal teams to maximize efficiency and deliver world-class customer experiences.

What you’ll do:

• Serve as the day-to-day frontline resource for the Customer Success software platform.
• Configure automated Customer engagement programs and related workflows, support adoption, monitoring, enhancements, and reporting.
• Analyze system performance, data integrity, and user activity; recommend improvements.
• Perform routine SFDC procedures to ensure smooth business processes.
• Configure and deploy reports and dashboards for managers and leadership.
• Manage knowledge management content and perform other related duties.

What you’ll need:

• Experience in Customer, Sales, and/or Marketing Operations.
• Administration experience with Gainsight, Salesforce, or similar platforms.
• Strong focus on customers, process/project management, prioritization, communication, problem solving, collaboration, resilience.
• Fluent English; bilingual Spanish/English preferred.

Culture and Benefits

We offer a hybrid work model, comprehensive benefits, learning and development, and a culture of inclusion. This section includes existing company-wide values and benefits descriptions as provided in the original text.

Advertising Operations Specialist

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Advertising Operations Specialist:

Join our team to deliver Business Change projects and deliverables. The role involves project work with limited supervision and may lead small pieces of work.

About the Role

As an Advertising Operations Specialist, you will:

• Support project plans and contribute to project life cycle stages.
• Identify and escalate risks and issues.
• Improve practices and client engagements.
• Manage and optimize advertising campaigns; ensure client expectations are met.
• Drive data-driven forecasting and yield strategies; ensure campaign compliance and troubleshooting.
• Manage billing and reconciliation; stay informed on ad industry trends.

About You

Requirements include:

• Bachelor’s degree; fluent English.
• Knowledge of direct and programmatic advertising.
• Strong quantitative and analytical skills; proficient in Excel.
• Excellent communication and attention to detail; multitasking ability.

Preferred: Experience with Google Ad Manager and order management systems; knowledge of viewability and fraud tools is a plus. Proficiency in HTML/JavaScript is a bonus.

Location: CDMX

What’s in it for you: hybrid work, wellbeing benefits, culture, learning and development, social impact, and purpose-driven work. We are Thomson Reuters, a global information provider for professionals.