Supports assigned business segments by assisting with staffing needs through full-cycle recruitment activities, including strategy development, candidate sourcing, interviewing, offer preparation, and onboarding coordination. This role manages the requisition and offer approval processes, prepares Mexico-specific employment contracts, and implements creative sourcing strategies such as job fairs, networking, and outreach to vocational institutions to build candidate pipelines. The HR Generalist also presents qualified candidates to hiring managers, provides coaching on effective interviewing and selection practices, and ensures a smooth onboarding experience for new hires in compliance with local labor requirements.
- Assists with managing temporary service agencies supporting group(s) hiring needs by assisting with coordinating candidate flow and selection and by providing ongoing review and interaction with agencies regarding cost and service and quality expectations.
- Conduct New Hire Orientations and ensures acknowledgement and adherence to the TTI Mexico Internal Labor Regulations.
- Support the TTI Corporate Benefit Team by communicating benefit plan changes to employees under the direction of the MX Sr. HR Business Partner. Assist with employee disability administration and worker’s compensation.
- Partner with the TTI Corporate payroll team and The Mexico payroll provider with the Sr. HR Business Partner’s final approval to ensure accurate and timely processing of the Mexico employee payroll.
- Accountable for maintaining Mexico employee personnel records in accordance with legal and corporate standards.
- Maintains a positive employee relations environment within group(s) and minimizes employee-related problems by assisting the Sr. HR Business Partner in providing individual counseling and advice to managers, supervisors and employees. Under the direction of the Sr. HR Business Partner, assists with investigating employee complaints (e.g. discrimination, harassment, unfair treatment) in a prompt and fair manner and recommends appropriate courses of action to resolve concern and minimize risk.
- Assist in ensuring consistent application of TTI Human Resources Policies and Procedures and employment/labor laws within supported group(s) by communicating and interpreting policies/procedures to managers, supervisors and employees. Monitors policy compliance and elevates concerns to Sr. HR Business Partner as appropriate. Recommends new policies or policy/procedure changes as appropriate.
- Under the direction of the Sr. HR Business Partner, works with supported group(s)’ Management to administer the Corrective Action/Performance Management Process in a fair and consistent manner. Gathers documentation and recommends for approval any involuntary separations to Sr. HR Business Partner.
- Effectively coordinates the exit interview process for assigned employees by scheduling exit interviews for departing employees. Proactively surfaces areas of concern to Sr. HR Business Partner and recommends appropriate course of action and retention strategies.
- Performs special programs/projects as assigned by Sr. HR Business Partner (e.g. Job Description Development, Annual Performance/Merit Review process, Employee Events, Analysis) in a timely and accurate manner.
COMPETENCIES
Delivering Results
Maintaining a high level of commitment to personally getting things done.
Teamwork and Collaboration
Effectively working and collaborating with others toward a common goal.
Decisive Judgment
Making good decisions in a timely and confident manner
Quality Focus
Promoting and maintaining high standards of quality at work.
Relationship Management
Developing and maintaining positive relationships with individuals outside their work group.
Adapting to Change
Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
Planning and Organizing
Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
In-Depth Problem Solving and Analysis
Solving difficult problems through careful and systematic evaluation of information, possible alternatives and consequences.
Policies, Processes and Procedures
Following organizational procedures and guidelines to accomplish objectives.
Interpersonal Communication
Communicating clearly and effectively with people inside and outside of the organization.
Functional Acumen
Having the skills, knowledge and abilities necessary to be effective in the specific functional content of a job.
Integrity
Upholding a high standard of fairness and ethics in everyday words and actions.
SKILLS & CERTIFICATIONS
- Bilingual (Spanish/English) required.
- Position requires knowledge of all Microsoft Office applications at the intermediate level.
- Solid understanding of Mexico laws and regulations.
- Strong analytical and problem-solving skills are required to provide data and reports for Mexico government compliance, management information, continuous improvement recommendations and other needs as determined by the organization.
- Exhibits strong interpersonal/teamwork skills in order to build effective relationships with employees and managers.
- Possesses a strong customer service orientation in order to respond to internal customer needs in a timely manner.
- Exhibits strong organizational and multi-tasking skills in order to handle multiple, competing priorities and duties (planned and unplanned).
- Must have ability to travel to TTI warehouse/office sites throughout Mexico as needed.