HR Generalist

Global Excel; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A multinational corporation in Mexico City is seeking an HR Generalist to support employee activities regarding payroll, benefits, and administrative tasks. The ideal candidate has over 4 years of HR experience and is bilingual in English and Spanish. This on-site position requires strong customer service skills and effective communication. This role offers the opportunity to work in a dynamic environment with various HR responsibilities.

Formación

• 4+ years of experience working in a Human Resources department.
• International corporation experience.
• Solid understanding of the Human Resources field.

Responsabilidades

• Support HR administration including payroll and time management.
• Manage employee benefits and ensure accuracy.
• Assist in talent acquisition processes.

Conocimientos

Customer service skills

Bilingual English/Spanish

Effective communication

Educación

College degree in business-related discipline

Descripción del empleo

Overview

This is a temporary 3 month role on site.

Position Purpose and Description

The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team regarding the time management, payroll, benefits & administrative tasks; supports the HR team and the business by providing accessible and clear employee information (tools and reports) for both offices Mexico & Miami.

Expected Outcomes & Actions – Weighting

• HR Administration including Payroll and Time Management (55%)
  • Provide support to HR Team in various HR-related topics such as time management and compensation and resolve any issues that may arise
  • Support proper management and maintenance of employee files, data and documents.
  • Support employee mobility procedures (Enrollment, Change of Status, Departure)
  • Support checking timesheets for accuracy
  • Assist in maintenance of employee directory and organizational chart, and contributes improvement of processes regarding employee data
  • Support all other HR processes as needed.
• Benefits Miami & Mexico (20%)
  • Inform and enroll employees
  • Manage changes to beneficiaries and coverage
  • Maintain up-to-date information about the benefits available to employees
  • Obtaining the information, validating and responding to individual questions regarding coverage, claims, etc.
  • Informing and enrolling employees
  • Manage changes to beneficiaries and coverage
  • Maintain up-to-date information about the benefits available to employees
• Talent Acquisition (25%)
  • Post open positions (internal & external)
  • Review internal and external applications
  • Schedule and coordinate interviews in collaboration with Hiring Leaders
  • Support interviews process
  • Conduct pre-employment verifications e.g. references, background checks, testing, etc.
  • Coordinate the new hire enrollments and orientation while maintaining a good candidate/new hire experience.

Major Challenges

Support a multi-disciplinary role with, at times, competing priorities and time constraints. Accuracy of employee data & payroll & benefits information. Establish healthy relationships with various clients (internal and external). Provide excellent customer experience while following processes and managing client expectations. Support and juggle multiple priorities

Success Measures

Timeliness and accuracy of employee data / transactions. Employee customer service satisfaction. Reliability, availability and flexibility.

KSA (Knowledge, Skills and Abilities/Attitudes)

• Strong customer service skills.
• Bilingual English/Spanish
• Clear and effective communication (written and verbal).

Requirements and Qualifications

• College degree in business-related discipline.
• 4+ years of experience working in a Human Resources department.
• International corporation experience
• Solid understanding of the Human Resources field
• Experience in employee benefits administration and time management, payroll process
• English required