HR Generalist

Johnson Controls, Inc.; Apodaca; On-site; MXN 320,000 - 520,000; Full time

Benefits offered by this job

Competitive benefits package

Professional growth opportunities

Collaborative work environment

Work–life balance support

Job summary

Johnson Controls is seeking an HR Generalist to partner with employees and managers, delivering timely HR support and ensuring compliant HR operations. You will handle onboarding, benefits coordination, HR administration, and reporting while maintaining accurate records and contributing to process improvements.

The role emphasizes hands-on administration, data integrity in Workday, and collaboration with HR teams to support staffing needs and employee lifecycle events in a regulated, fast-paced

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 3+ years in HR operations or generalist roles in fast-paced environments.
• Knowledge of HR laws, regulations, and best practices.

Responsibilities

• Provide guidance on HR policies and standard processes to employees and management.
• Act as initial HR contact and coordinate follow-up with HR teams.
• Support onboarding: paperwork, scheduling, and new-hire transitions.
• Manage HR administration tasks: salary certificates, service letters, CSO reporting, and file maintenance.
• Maintain Workday data accuracy and run routine audits.
• Coordinate benefits administration, open enrollment, changes, and questions.
• Support Talent Acquisition and HR Shared Services tasks, including recruitment support.

Skills

Communication skills

Multitasking

Relationship building

Education

Bachelor's degree in Human Resources or Business Administration

Tools

Workday

Microsoft Office Suite

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

This role is a hands‑on HR partner position focused on employee support, HR administration, onboarding, benefits coordination, reporting, and HR process execution. You will help ensure that employees and managers receive timely, accurate, and practical HR support while contributing to a well‑organized and compliant HR operation.

What you will do

• Provide guidance to employees and management on HR policies, procedures, and standard people processes.
• Serve as an initial point of contact for HR‑related inquiries and coordinate follow‑up with the appropriate HR teams.
• Support onboarding activities, including preparing paperwork, coordinating schedules, and helping new hires transition smoothly into the business.
• Manage HR administration tasks such as salary certificates, statement of service letters, CSO reporting, and employee file maintenance.
• Maintain accurate Workday data, complete routine data audits, and support employee record integrity.
• Coordinate benefits administration activities, including open enrollment, changes, employee questions, and related training.
• Support Talent Acquisition and HR Shared Services Centre activities, including recruitment support and the referral program.
• Assist with internal movement processing, employee lifecycle changes, and personnel record updates.
• Partner with the HR Business Partner on talent management processes, engagement survey coordination, and monthly headcount reporting.
• Support staffing planning by identifying future workforce needs with leaders and hiring managers.
• Assist with investigations, disciplinary actions, and other employee relations matters as needed.
• Contribute to HR projects, process improvements, integration activities, and other assigned initiatives.

How you will do it

• Take ownership of employee and manager requests by responding promptly, following through carefully, and handling information with discretion.
• Work closely with plant operations and local leaders to keep HR support practical, consistent, and aligned to business needs.
• Use sound judgment, clear communication, and strong attention to detail to keep HR data, records, and processes accurate.
• Look for ways to improve routine work, remove friction for employees, and strengthen the overall HR service experience.
• Collaborate across HR and business teams with a supportive, accountable, and solutions‑focused mindset.

What are we looking for?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of experience in HR operations or HR generalist roles, preferably in a fast‑paced environment.
• Strong knowledge of HR‑related laws, regulations, and best practices.
• Proficiency with Workday and Microsoft Office Suite.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks and priorities while maintaining accuracy and professionalism.
• Ability to build and maintain effective relationships across the organization.

Nice to Have

• Experience supporting employee relations, investigations, or disciplinary processes.
• Experience with HRIS and time and attendance systems.
• High customer service orientation and strong problem‑solving skills.
• Experience supporting engagement surveys, headcount reporting, or HR metrics.

What do we offer?

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work‑life balance and employee well‑being.
• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non‑discrimination.