HR Coordinator

Ria Money Transfer; Santiago de Querétaro; On-site; MXN 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary

1 month of Aguinaldo (Christmas bonus)

15 days’ vacation

Life insurance

Food vouchers

Medical Insurance

Job summary

A leading financial services provider in Querétaro is seeking a dedicated HR Coordinator to enhance operational efficiency and support employee experience. The ideal candidate will have a bachelor's degree, bilingual communication skills, and at least 2 years of HR experience. Responsibilities include onboarding, payroll processing, benefits management, and process improvement initiatives. This role offers a competitive salary and benefits in a dynamic workplace.

Qualifications

• At least 2 years of experience in human resources administration and payroll processes.
• Capable of maintaining confidentiality while driving solutions.
• Adaptable and thrives in dynamic environments.

Responsibilities

• Manage documentation and records for all new hires.
• Support payroll incident processing.
• Drive process improvement and compliance requirements.

Skills

Written and verbal communication in English and Spanish

Organizational skills

Attention to detail

Knowledge of Mexican labor legislation

Education

Bachelor’s degree in Business Administration, Psychology, Human Resources or related field

Job description

Overview

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

As a HR Coordinator, in Human Resources, your role will be: Play a key role in driving operational efficiency and enhancing the employee experience. In this dynamic position, you’ll provide comprehensive support across all core Human Resources functions, including personnel administration, payroll management, benefit coordination, internal communications, onboarding, and recruitment support. Ensure flawless execution of HR processes, uphold labor law compliance, and maintain organized and up-to-date employee documentation. You’ll serve as a trusted point of contact for both employees and leadership, delivering agile, solution-oriented support while contributing to internal audits and continuous improvement initiatives.

Roles & Responsibilities

• Manage documentation and records for all new hires, including onboarding processes.
• Record onboarding/offboarding processes in different HR platforms.
• Administer corporate items (access cards, phones, vouchers, parking passes).
• Respond to employee inquiries across various channels.
• Support and execute payroll incident processing (absences, leaves, etc.).
• Manage benefits delivery (insurance, bonuses, referrals).
• Create and distribute information through different communication channels to the organization.
• Collaborate with educational institutions and job boards to bring talented candidates to the organization.
• Support internal HR audits, ensure documentation aligns with all legal compliance requirements.
• Drive process improvement and compliance requirements.
• Assist and coordinate local and corporate events and engagement activities.

Position Requirements

• Bachelor’s degree in Business Administration, Psychology, Human Resources, or a related field.
• Previous experience in human resources administration and payroll processes, at least 2 years.
• Basic knowledge of Mexican labor legislation and employee benefits.
• Excellent written and verbal communication skills in both English and Spanish.
• A highly organized team player with strong attention to detail and ethical integrity, capable of maintaining confidentiality while driving solutions with initiative and professionalism. Demonstrates adaptability and thrives in dynamic, evolving environments.

Perks & Benefits

• Competitive salary
• 1 month of Aguinaldo (Christmas bonus)
• 15 days’ vacation
• Life insurance
• Food vouchers
• Medical Insurance

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Website: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.