Housekeeping Floor Supervisor

Hilton Worldwide, Inc.; Mazatlán; Presencial; MXN 277,000 - 462,000; Jornada completa

Descripción de la vacante

A global hospitality company is seeking a Housekeeping Floor Supervisor in Mazatlán to maintain cleanliness and ensure quality service. Responsibilities include managing housekeeping staff, performing inspections, and providing excellent guest service. Candidates should have supervisory experience and strong organizational skills. This is a great opportunity to be part of a renowned hospitality team.

Formación

• Previous experience in a housekeeping supervisory role required.
• A successful track record of managing a team is necessary.
• Proficiency with computers and Microsoft Office preferred.

Responsabilidades

• Allocate work duties to team members.
• Perform routine inspections of all check-out rooms.
• Manage training of Room Attendants.

Conocimientos

Previous experience in a housekeeping supervisory role

Strong organizational and analytical skills

Attention to detail

Strong communication skills

Passion for delivering exceptional levels of guest service

Proficiency with Microsoft Office

Descripción del empleo

Job Number

HOT0BZ06

Work Locations

DoubleTree by Hilton Mazatlan Avenida Camaron Sabalo 905, El Encanto Mazatlan 82110

Role

Housekeeping Floor Supervisor

What will I be doing?

As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to team members
• Perform routine inspections of all check-out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other team members to ensure performance meets required standards
• Manage stock control and the maintenance of equipment
• Provide excellent guest service, including VIP and other special requirements
• Ensure adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our guests and with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytical skills
• Attention to detail
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!