Head of Operations & Automation (Staffing & EOR)

Xcaile Global; México; Presencial; MXN 892.800 - 1.339.200; Jornada completa

Descripción de la vacante

Xcaile Global is hiring a Head of Operations & AI Enablement in Mexico. This role drives revenue by building and scaling Staffing and EOR operations. You will be responsible for owning operations, leading recruitment, and enhancing client success while implementing automation. Ideal candidates have deep experience in Staffing and EOR operations and a strong focus on efficiency and performance. Join us to turn operations into a high-performance, revenue-generating engine.

Formación

• Deep experience in Staffing and EOR operations.
• Strong track record of driving revenue through operations.
• Experience improving efficiency and scaling teams.

Responsabilidades

• Own and scale Staffing and EOR operations end-to-end.
• Turn operations into revenue growth, retention, and expansion.
• Design and optimize operational workflows.
• Implement automation across operations and quoting.

Conocimientos

Staffing operations

EOR operations

Revenue driving

Workflow design

Client success

Descripción del empleo

We are hiring a Head of Operations & AI Enablement to build and scale our Staffing and EOR operations into a high-performance, revenue-generating engine.

This is not a support role. This is not a management-only role. This is a revenue-driving leadership role through operations.

What You’ll Do

Operations Ownership

• Own and scale Staffing and EOR operations end-to-end
• Lead recruitment, delivery, and client success
• Build high-performance, revenue-driven teams
• Ensure consistent delivery, client satisfaction, and growth

Revenue Through Operations

• Turn operations into revenue growth, retention, and expansion
• Improve time to quote, close, and revenue activation

Workflows, Systems & Execution

• Design and optimize operational workflows
• Improve speed, efficiency, and consistency
• Eliminate bottlenecks and manual inefficiencies

Automation & Digital Execution

• Implement automation across operations and quoting
• Increase output and accuracy

Deal Coordination & Execution

• Align sales, quoting, and operations
• Improve deal quality, close rates, and revenue activation

Must-Have Experience

• Deep experience in Staffing AND EOR operations
• Strong track record of driving revenue through operations
• Experience improving efficiency and scaling teams
• Experience managing recruitment, delivery, and client accounts
• Strong workflow and process design experience

  Who You Are

  • A true operations leader
  • A builder of systems and workflows
  • Revenue-driven and execution-focused
  • Obsessed with efficiency and performance

  This Role Is NOT For

  • Managers who cannot execute hands-on
  • Candidates without Staffing/EOR experience
  • Professionals without revenue ownership
  • Candidates without proven results

  How to Apply

  • Send: Detailed explanation of your experience
  • Include: Example of owning operations end-to-end
  • Revenue impact through operations
  • Example of aligning sales, quoting, and operations
  • Key KPIs you track in Staffing/EOR operations