Head of Industry Quality Excellence

beBee Careers; San Luis Potosí; Presencial; USD 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading company is seeking a Head of Quality for their Industry Business Unit in San Luis Potosí, responsible for quality control and assurance oversight. The ideal candidate will have a strong leadership background, in-depth knowledge of quality management systems, and experience with continuous improvement initiatives.

Formación

• Proven experience in quality management roles, ideally with global scope.
• In-depth knowledge of quality management principles.
• Excellent communication and analytical skills.

Responsabilidades

• Develop and maintain an effective quality management system (QMS).
• Establish processes for complaint handling and quality control.
• Drive a culture of continuous improvement.

Conocimientos

Analytical skills

Leadership

Problem-solving

Communication

Interpersonal skills

Educación

Bachelor's degree in Industrial Engineering

Bachelor's degree in Operations Management

Herramientas

Six Sigma

Lean

Descripción del empleo

The Head of Quality for Industry Business Unit is a leadership position responsible for overseeing and managing all aspects of quality control and assurance to ensure that products and services meet or exceed customer expectations. This role requires strong customer focus, leadership skills, a deep understanding of quality management systems, and the ability to drive continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain an effective quality management system (QMS) that aligns with industry standards and regulatory requirements.
• Establish processes and procedures for complaint handling, quality control, document control, corrective and preventive actions, and continuous improvement.
• Collaborate with procurement and supply chain teams to establish and maintain strong supplier quality management processes.
• Drive a culture of continuous improvement throughout the organization.
• Monitor customer feedback and satisfaction levels to identify areas for improvement.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or a related field.
• Proven experience in quality management roles (multi-site responsibility or global scope).
• In-depth knowledge of quality management principles, methodologies, and tools (e.g., Six Sigma, Lean).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.