Head of Central America (Fintech) - Mexico City, CDMX

MissionHires; Ciudad de México; On-site; MXN 1,746,725 - 2,620,087; Full time

Job summary

MissionHires is looking for a Head of Central America based in Mexico to lead growth in the fintech sector across various markets. The role involves strategic P&L management, partnerships development, and team leadership.

The ideal candidate will have 7–15 years in high-growth environments, demonstrating the ability to launch and scale market strategies. Strong analytical skills and international travel readiness are also essential.

Qualifications

• 7–15 years of experience in fast‑paced, high‑growth environments.
• Proven track record launching and scaling markets with full ownership of P&L.
• Experience building and leading multi‑regional teams.

Responsibilities

• Define and execute the vision, strategy, and go-to-market plan for Central America.
• Own market P&L, delivering growth, unit economics, and profitability targets.
• Hire, lead, coach, and retain a diverse, high‑performing regional team of growth managers.

Job description

MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.

You will drive end-to-end market strategy, P&L, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‑performing regional team, forging trust‑based relationships with diaspora communities and commercial partners, and continuously improving performance through data‑driven experimentation.

Preference for Mexico‑based candidates; international travel required.

Responsibilities

• Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)
• Own market P&L, delivering growth, unit economics, and profitability targets
• Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‑and‑learn approach
• Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes
• Conduct user research and competitive analysis to recommend product and experience improvements
• Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America
• Serve as the external and internal face of Central America, representing the market to leadership and stakeholders
• Collaborate cross‑functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution
• Establish and improve scalable growth tactics, processes, and playbooks for multi‑country expansion
• Hire, lead, coach, and retain a diverse, high‑performing regional team of growth managers
• Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable
• Report progress, insights, and needs to executive leadership with data‑backed recommendations
• Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers

Requirements

• 7–15 years of experience in fast‑paced, high‑growth environments (e.g., startups, consulting or finance)
• Proven track record launching and scaling markets with full ownership of growth and profitability (P&L)
• Experience building, developing, and leading multi‑regional teams
• Advanced stakeholder management and partnership‑building skills, including work with diaspora communities and commercial partners
• Strong analytical skills with demonstrated ability to make data‑driven decisions and run test‑and‑learn experiments
• Understanding of the Central American regulatory landscape; financial regulation experience is advantageous
• Ability to travel internationally on a periodic and ad‑hoc basis
• Excellent cross‑functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops
• Execution‑oriented with an 'own it' mindset; able to take ideas from concept to implementation
• Mission‑oriented and passionate about tech for good and positive community impact
• Organized, systems‑driven work style suited to a scrappy startup environment
• Outgoing relationship‑builder with strong communication and presentation skills
• Driven and comfortable operating in a fast‑paced, target‑oriented environment