Guest Environment Expert

Marriott Hotels Resorts; Cancún; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hotel chain in Cancún is seeking a Guest Environment Expert to maintain the cleanliness and appearance of the hotel. This role requires attention to detail and the ability to manage time effectively while responding to guest requests. Ideal candidates can stand or walk for extended periods and lift objects up to 50 pounds. Join a team dedicated to delivering exceptional guest experiences.

Formación

• Ability to stand, sit, or walk for extended periods.
• Capability to lift and carry objects weighing up to 50 pounds.
• Professional communication skills.

Responsabilidades

• Maintain cleanliness and appearance of hotel spaces.
• Respond to guest requests and ensure satisfaction.
• Follow company policies and uphold quality standards.

Conocimientos

Attention to detail

Time management

Customer service skills

Descripción del empleo

POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.