Group Travel Consultant

xperiencexscapetravels; Solidaridad; Remote; MXN 167,000 - 257,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Full training

Travel discounts

Supportive team

Growth opportunities

No sales quotas

Job summary

Xperience Xscape Travels is seeking motivated individuals to join our team as Group Travel Consultant. You will assist clients with vacation planning, booking support, destination information, and travel assistance. No prior travel industry experience is required as we provide complete training.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Qualifications

• No travel industry experience required.
• Full training provided.
• Strong verbal and written communication.
• Comfortable using email and basic computer tools.
• Organized, reliable, and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel.

Responsibilities

• Assist clients with travel questions via email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Communication skills

Written communication

Organization

Detail-oriented

Customer service

Willingness to learn

Travel passion

Tools

Basic computer tools

Email tools

Job description

About the Role:
Xperience Xscape Travels is seeking motivated individuals to join our team as Group Travel Consultant.In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Key Responsibilities

• Assist clients with travel questions through email, chat, or phone

• Provide basic travel information such as destinations, accommodations, and requirements

• Support booking modifications, cancellations, or updates

• Gather traveler preferences to help plan vacations

• Send confirmations, itineraries, and follow-up messages

• Take notes and maintain accurate records

• Provide friendly, professional customer service

• Learn and use travel tools provided during training

What We’re Looking For

• No experience required — beginners welcome

• Full training provided

• Strong verbal + written communication

• Comfortable using email and basic computer tools

• Organized, reliable, and detail-oriented

• Positive attitude and willingness to learn

• Passion for travel or helping others

Benefits

• 100% remote — work from anywhere

• Flexible schedule (perfect for students or parents)

• Full training included

• Travel discounts & industry perks

• Supportive team culture

• Growth opportunities

• No sales quotas or cold calling (unless you choose a sales-focused title)