Position is responsible for supporting relationship management with logistic suppliers and service providers.
Responsibilities:
- Responsible for executing deliverables in support of the logistics organization's business objectives.
- Provides support in key areas within Logistics and/or Containers organization to ensure business objectives are met or exceeded, including customer, quality, service, responsiveness, people, product, and financial initiatives.
- Communicates within the function, with other functions, external affiliates, and regulatory agencies.
- Supports relationship management with logistic suppliers and service providers.
- Influences others within the organization to accept new concepts, practices, and approaches.
- Identifies problems and updates or modifies work methods, especially in complex work areas without predefined procedures.
- Promotes GM's values and makes customer-focused decisions.
- Removes roadblocks and resolves issues or complaints by observing and stepping up proactively.
Additional Job Responsibilities:
- Manage GMCC inventory across GMNA and IO plants in 20 countries, follow up on shipments, and ensure proper documentation is sent to destinations and customer services.
- Coordinate and plan activities to ensure timely delivery of shipments based on export cut-off dates or import storage timings.
- Develop daily, weekly, and monthly reports to measure operational performance and communicate with dealers.
- Monitor routes to assess supplier service performance.
- Develop a deep understanding of yard administration, rail, truck, and customs processes to identify irregularities in supplier reports and deliver reliable information.
Knowledge and Skills:
- Export and import customs documentation knowledge.
- Customer service experience across different countries.
- Proficient in English and basic computer skills (MS Word, Excel, PowerPoint).
- Organizational and action-oriented skills.
- Ability to deal with ambiguity, develop direct reports, interpersonal skills, problem-solving, drive for results, manage through systems, and communicate in writing.
Qualifications:
- Bachelor's degree in Business Administration, International Business, International Commerce, or related fields.
- Minimum of 2 years' experience in a similar role.
Preferred Qualifications:
PowerBi experience.
Note: GM does not support or sponsor legal documents for immigration purposes. If you require assistance with immigration documents now or in the future, do not apply for this position.
If you need reasonable accommodations during the application process, please inform your recruiter.
Remember to attach your CV when applying.
We value diversity and inclusion, respecting all individuals' backgrounds, education, gender, race, ethnicity, sexual orientation, gender identity, religious background, age, generation, and disability.