Global Wholesale Ops Lead – Remote (Mexico)

Jobgether; Estado de México; Hybrid; MXN 900,000 - 1,400,000; Full time

Benefits offered by this job

Remote work

Full-time position

Global exposure

Professional development

Autonomy in role

Job summary

Jobgether is seeking a Senior Wholesale Manager (E‑Commerce & Global Retail) to lead remote wholesale operations from Mexico. You will manage order capture, invoicing, and international fulfillment, coordinating across time zones with 3PLs and warehouses to ensure accuracy and on-time delivery.

You will mentor distributed teams, set daily priorities, and drive SOPs, process improvements, and strong buyer satisfaction. This role demands strong English communication and global collaboration skills.

Qualifications

• 5+ years in B2B wholesale operations, retail order management, or e-commerce supply chain.
• 2–3 years of direct people management, including remote teams.
• Experience monitoring KPIs, SLAs, productivity, and attendance.
• End-to-end wholesale order management knowledge (POs, invoicing, fulfillment).
• Experience with international warehouses, 3PLs, freight forwarders.
• Knowledge of Net 30/60 payment terms and financial reconciliation.
• Ability to create scalable SOPs, process documents, and workflow maps.
• Proficient in collaboration tools: Lark, Slack, Notion, Google Workspace, ERP/WMS.
• Excellent written and verbal English; able to coordinate across time zones.

Responsibilities

• Oversee wholesale operations lifecycle from inquiry to invoicing and dispatch.
• Lead and develop distributed wholesale and order-capturing teams.
• Manage KPIs, SLAs, productivity, attendance, and coaching plans.
• Maintain buyer relationships with international B2B retailers.
• Coordinate with 3PLs, warehouses, and freight forwarders globally.
• Develop and improve SOPs for order capture, verification, invoicing, and returns.
• Oversee invoicing, packing lists, and payment reconciliation with accounting.
• Audit workflows, identify bottlenecks, and drive efficiency and scalability.

Skills

KPI management

Team leadership

Operational planning

English proficiency

Remote collaboration

Documentation & SOPs

Tools

ERP/WMS

Lark

Slack

Notion

Google Workspace

Job description

Jobgether is seeking a Senior Wholesale Manager (E‑Commerce & Global Retail) to lead remote wholesale operations from Mexico. You will manage order capture, invoicing, and international fulfillment, coordinating across time zones with 3PLs and warehouses to ensure accuracy and on-time delivery.

You will mentor distributed teams, set daily priorities, and drive SOPs, process improvements, and strong buyer satisfaction. This role demands strong English communication and global collaboration skills.