Global payment solutions (GPS) digital collection product owner

HSBC; Ciudad de México; Presencial; MXN 800,000 - 1,200,000; Jornada completa

Descripción de la vacante

A global financial institution is seeking a Payments and Collections Product Owner in Mexico City. The role focuses on managing Collections Products, executing the product roadmap, ensuring compliance with regulations, and collaborating with cross-functional teams. The ideal candidate should possess experience in product strategy and stakeholder management, contributing to enhancing customer experience. This position offers the opportunity to work in a dynamic environment with a strong focus on innovation.

Responsabilidades

• Define and execute the product roadmap aligned with the bank’s digital payments strategy.
• Identify user needs from corporate and consumer segments.
• Ensure product complies with all legal and regulatory requirements.
• Interact with cross-functional teams to achieve product goals.
• Design and support market launch plans.
• Monitor KPIs and identify opportunities for enhancement.
• Explore partnerships and collaborations.
• Lead projects to implement regulatory and risk requirements.
• Ensure proper product functioning with operations stakeholders.
• Maintain relations with regional and global product teams.

Descripción del empleo

Global Payments Solutions Payments and Collections Product Owner is responsible for managing all aspects of Collections Products. This role is a key part of the Payments and Collections team, leading decision-making across various areas including revenue generation, product backlog, budgeting, regulatory compliance, risk management, operations, process and product design, customer solutions, and key performance indicators.

Responsibilities include:

1. Product Strategy & Roadmap: Define and execute the product roadmap aligned with the bank’s digital payments strategy, coordinating with internal stakeholders and regulators.
2. Client-Centric Development: Identify user needs from corporate and consumer segments, translating these into product features to enhance customer experience and adoption.
3. Regulatory Compliance: Ensure the product complies with all legal and regulatory requirements, supporting market adoption.
4. Stakeholder Management: Effectively interact with cross-functional teams such as legal, risk, compliance, technology, operations, and marketing to achieve product goals.
5. Go-to-Market & Commercial Enablement: Design and support market launch plans, including pricing, onboarding, and educational content.
6. Analytics & Continuous Improvement: Monitor KPIs and use analytics to identify opportunities for product enhancement and commercialization.
7. Innovation & Ecosystem Engagement: Explore partnerships, integrations, and collaborations to expand use cases.
8. Project Management: Lead projects to implement regulatory, risk, and scope requirements, including risk assessment and mitigation.
9. Operational Oversight: Ensure proper product functioning in liaison with operations stakeholders.
10. Global Collaboration: Maintain close relations with regional and global HSBC product teams.

This job description is current and active, with no indications of expiration.