Global Logistics & Customer Success Coordinator (SAP)

Tessenderlo Group; San Juan de Ocotán; On-site; MXN 284,000 - 341,000; Full time

Job summary

Tessenderlo Group is seeking a Logistics Coordinator in Mexico to manage orders, deliveries, and inventory transfers using SAP MM/SD. You will create BOLs, STOs, and Goods Deliveries, coordinate with carriers, and monitor freight and customs costs.

You will maintain SAP master data and support month-end reconciliation. The role requires 2–3 years in logistics, strong English skills, and a degree in Logistics or related field.

Qualifications

• Bachelor's degree in Logistics, International Trade, International Business or a related field.
• 2-3 years of experience in logistics, inventory management, warehouse operations, and B2B customer service.
• Experience with SAP (MM/SD), inventory control, stock management, order processing, and logistics operations.
• Knowledge of logistics KPIs, FIFO inventory methodology, and international trade.
• Intermediate to advanced English.

Responsibilities

• Manage customer orders, deliveries, and inventory transfers through SAP.
• Create and monitor Bills of Lading (BOLs), Stock Transfer Orders (STOs), Goods Deliveries, and Goods Receipts.
• Coordinate deliveries with transportation providers and monitor freight billing and payment processes.
• Track consignment inventory, customer consumption, inventory movements, and warehouse replenishments.
• Monitor railcar shipments, arrivals, unloading activities, and in-transit reports to ensure operational visibility.
• Ensure timely closure of open orders and support month-end inventory reconciliation activities.
• Maintain SAP master data, including customer and logistics records.
• Review transfer orders to ensure freight, customs, and related costs are properly recorded.
• Support terminal and warehouse setup processes within SAP.
• Execute inventory conversion and production transactions for terminal and tolling operations.
• Prepare and maintain weekly inventory, logistics, KPI, and customer order status reports.
• Support procurement activities for materials, supplies, and equipment required for terminal operations.
• Maintain logistics documentation and SAP training records.
• Handle customer inquiries, complaints, proof of delivery documentation, and service follow-up.
• Perform additional duties as assigned by management to support business objectives and quality standards.

Skills

SAP MM/SD

Logistics

Inventory management

Customer service

Warehouse operations

B2B

English proficiency

Education

Bachelor's in Logistics

Tools

SAP MM/SD

Job description

Tessenderlo Group is seeking a Logistics Coordinator in Mexico to manage orders, deliveries, and inventory transfers using SAP MM/SD. You will create BOLs, STOs, and Goods Deliveries, coordinate with carriers, and monitor freight and customs costs.

You will maintain SAP master data and support month-end reconciliation. The role requires 2–3 years in logistics, strong English skills, and a degree in Logistics or related field.