GLOBAL IS / IT INFRASTRUCTURE OPERATIONS SPECIALIST - DC & SERVER ROOMS

OPmobility; León; Presencial; MXN 751,000 - 1,127,000; Jornada completa

Descripción de la vacante

A leading mobility solutions provider in León, Mexico is looking for a Global IT Infrastructure Operations Specialist. The role involves providing L2/L3 support for datacenter and server room operations while managing cloud services and ensuring adherence to IT standards. The ideal candidate has 3-5 years of experience in IT infrastructure management and excellent problem-solving skills. Commitment to diversity and equal treatment in job applications is emphasized.

Formación

• Minimum 3-5 years of experience in IT infrastructure management.
• Focus on datacenter operations and server management.
• Strong knowledge of antivirus solutions and cybersecurity practices.

Responsabilidades

• Provide L2/L3 support of server and datacenter infrastructures.
• Manage integration and operation of cloud services.
• Implement disaster recovery and business continuity plans.
• Coordinate with regional IT teams for support and expertise.

Conocimientos

IT infrastructure management

Cloud services

Teamwork

Communication skills

Analytical problem-solving

Educación

IT specialization or equivalent experience

Descripción del empleo

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Reporting to the Global IT Infrastructure Operations Leader - DC & Server Room operations, the Global IT Infrastructure Operations Specialist - DC & Server Room provides L2/L3 Operations support to ensure the smooth and efficient functioning of datacenter and server room operations, across Regions and Business Groups.

Main Responsibilities Include

DC and server room infrastructure operations management

• Provide L2/L3 support of Server and Datacenter infrastructures, as well as the provisioning, configuration, and deployment of physical and virtual servers.
• Manage the integration and operation of cloud services, ensuring seamless connectivity and performance.
• Implement disaster recovery and business continuity plans.
• Ensure the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level
  
  

Stakeholder Collaboration

• Maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
• Coordinate with Regional IT teams to provide support and expertise in datacenter, server management, cloud, and related IT domains.
• Assist regional teams in troubleshooting and resolving complex issues, ensuring consistent service delivery across regions.
• Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.
  
  

Required Profile & Experience

• IT specialization or equivalent by experience.
• Minimum of 3-5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
• Knowledge in the exploitation, maintenance, administration, supervision and support of IT services.
• Good knowledge of datacenter infrastructure, and proficiency in managing and maintaining physical and virtual servers
• Experience with cloud platforms
• Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements.
  
  

Key Behavioural Skills

• Teamwork and effective communication skills, both verbal and written.
• Excellent analytical and problem-solving abilities.
• Ability to adapt to changing technologies and work environments.
• Commitment to providing high-quality service and support to internal and external stakeholders.
  
  

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.