GLOBAL IS / IT INFRASTRUCTURE OPERATIONS SPECIALIST - DC & SERVER ROOMS

OP Mobility; León; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading company in innovative mobility solutions is seeking a Global IT Infrastructure Operations Specialist. This role involves providing support for datacenter operations and ensuring the efficient functioning of server Room infrastructure. Candidates should have a strong background in IT management and infrastructure, along with excellent problem-solving abilities and effective communication skills.

Formación

• 3-5 years of experience in IT infrastructure management focusing on datacenters.
• Knowledge of cloud platforms and cybersecurity practices.
• Experience in server management and IT services administration.

Responsabilidades

• Provide L2/L3 support for server and datacenter infrastructures.
• Manage integration and operation of cloud services.
• Implement disaster recovery and business continuity plans.

Conocimientos

Teamwork

Communication

Problem Solving

Analytical Skills

Adaptability

Educación

IT specialization or equivalent experience

Descripción del empleo

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GLOBAL IS / IT INFRASTRUCTURE OPERATIONS SPECIALIST - DC & SERVER ROOMS

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer, and more sustainable mobility experience. Since its inception, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems, and electrification solutions for all mobility companies. With a revenue of €11.4 billion in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected cars.

Reporting to the Global IT Infrastructure Operations Leader - DC & Server Room operations, the Global IT Infrastructure Operations Specialist - DC & Server Room provides L2/L3 Operations support to ensure the smooth and efficient functioning of datacenter and server room operations across Regions and Business Groups.

Main responsibilities include:

DC and server room infrastructure operations management

• Provide L2/L3 support for Server and Datacenter infrastructures, including provisioning, configuration, and deployment of physical and virtual servers.
• Manage the integration and operation of cloud services, ensuring seamless connectivity and performance.
• Implement disaster recovery and business continuity plans.
• Ensure the implementation and adherence to IT standards, policies, and best practices defined at a Group level.

Stakeholder Collaboration

• Maintain comprehensive documentation for the Service Desk to reduce Level 2 support interventions, improving efficiency and first-call resolution rates.
• Coordinate with Regional IT teams to support and provide expertise in datacenter, server management, cloud, and related IT domains.
• Assist regional teams in troubleshooting and resolving complex issues, ensuring consistent service delivery across regions.
• Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.

Required profile & experience:

• IT specialization or equivalent experience.
• Minimum of 3-5 years of experience in IT infrastructure management, focusing on datacenter operations, server management, and cloud services.
• Knowledge in the exploitation, maintenance, administration, supervision, and support of IT services.
• Good knowledge of datacenter infrastructure and proficiency in managing and maintaining physical and virtual servers.
• Experience with cloud platforms.
• Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements.
• Strong teamwork and effective communication skills, both verbal and written.
• Excellent analytical and problem-solving skills.
• Ability to adapt to changing technologies and work environments.
• Commitment to providing high-quality service and support to internal and external stakeholders.

As a responsible company, OPmobility values diversity and equality within its teams, and the Group is committed to treating all job applications equally.