Global Customs & Shipping Coordinator

Expeditors; Ciudad de México; On-site; MXN 360,000 - 600,000; Full time

Job summary

Expeditors in Mexico City seeks a dedicated professional to support import/export operations and ensure smooth customs processing and client billing. The role emphasizes timely data entry, adherence to OPS, and collaboration with customs authorities and customers to meet service standards.

You will follow the Desk Level SOP, coordinate with internal teams, and uphold the company’s compliance culture while maintaining high accuracy and reliability in daily tasks.

Qualifications

• Experience with import/export procedures and customs processes.
• Strong attention to detail and data accuracy.
• Ability to communicate professionally with clients and service providers.

Responsibilities

• Ensure smooth and timely customs process flow.
• Ensure accurate and timely client billing.
• Understand all the elements of the import and export customs DLSOP and correctly interpret this information to fulfill our customers' instructions and expectations.
• Ensure accurate and timely data entry into our operating system.
• Transpose customs declaration information from documents or other sources into the customs entry system to allow for the build of a valid customs declaration.
• Assist with verification of customs declaration information and the submission of such to the customs authority.
• Track and trace Customs files.
• Interact with customs authorities to address any issues/questions that may arise during the clearing process.
• Attend any customs inspections or present documents to customs authorities when such are requested.
• Act as the liaison between the customs authorities (or other government agencies and customers).
• Ensure timely customs clearance of cargo to customer for Import and Export shipments.
• Verify documents received for Import and Export customs purposes are compliant and correct.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with customs officers.
• Ensure compliance at all times to regulations including OPS and external government regulations.

Skills

Customer service

Timely execution

Data accuracy

Collaboration

Communication

Job description

Expeditors in Mexico City seeks a dedicated professional to support import/export operations and ensure smooth customs processing and client billing. The role emphasizes timely data entry, adherence to OPS, and collaboration with customs authorities and customers to meet service standards.

You will follow the Desk Level SOP, coordinate with internal teams, and uphold the company’s compliance culture while maintaining high accuracy and reliability in daily tasks.