Global Customer Master Data

Littelfuse; Piedras Negras; Presencial; MXN 279.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Flexible work arrangements

Development opportunities

Descripción de la vacante

Littelfuse is seeking a Global Customer Master Data professional to manage and maintain global customer master data in SAP PRD, ensuring accuracy and policy alignment. You will support internal business units, auditors, and system administrators while driving data quality and compliance.

Location is Piedras Negras, Coahuila, and the role requires English proficiency, one year SAP experience in Master Data, and strong customer service skills to coordinate with internal stakeholders and auditors.

Formación

• Bachelor's degree required.
• Minimum of 1 year of SAP experience, preferably in Customer Master Data.
• Minimum of 2-3 years of customer service experience with internal stakeholders and auditors.
• Advanced English communication skills.

Responsabilidades

• Maintain global customer master data in SAP PRD, ensuring accurate and compliant information per policies.
• Create and update customer master accounts in SAP PRD including addresses, contacts, emails, and account numbers.
• Monitor Global Customer Master inbox and assign to sales organization owner as needed.
• Generate reports for internal audits and audits from external auditors.
• Perform internal audits of customer master data and follow up on requests.

Conocimientos

Customer service

Communication skills

Attention to detail

Problem solving

Team collaboration

Educación

Bachelor's degree

Herramientas

SAP

Microsoft Office

Descripción del empleo

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.

Reporting directly to the Sales Support Manager, you as a Global Customer Master Data will be responsible for providing customer service and support to POWR-GARD internal and external customers, while ensuring accurate, complete, and compliant customer master data within SAP PRD. You will manage and maintain global customer accounts, support internal business units and auditors, and ensure customer information is aligned with corporate policies and requirements. You will collaborate closely with internal stakeholders and business units to manage customer master data requests, territory changes, reporting, audits, and account updates. In this role, you will also serve as a Littelfuse Business Center administrator, supporting testing, system changes, updates, and new user profile assignments while contributing to Lean Enterprise practices and continuous improvement initiatives.

About the Job

• Manage and maintain global customer master data in SAP PRD, ensuring accurate, complete, and compliant information aligned with corporate policies.
• Create and update customer master accounts in SAP PRD, including addresses, internal and external contacts, emails, ship-to accounts, representative numbers, and ZS representative numbers.
• Monitor and respond to requests received through the Global Customer Master inbox and identify the appropriate sales organization owner.
• Generate transaction reports and provide required information to support internal audits and external auditors.
• Perform internal audits of customer master data and follow up on requests from business units and auditors.
• Run reports to maintain account accuracy, including credit limits, credit blocks, current addresses, and other relevant customer information.
• Review ship-to address reports, including drop shipments, and identify potential issues related to customer accounts and territory assignments.
• Assist with regional territory changes and related customer master data updates.
• Serve as Littelfuse Business Center administrator, supporting testing, system changes, updates, and new user registration and profile assignments.
• Maintain exception tables such as order minimums and freight allowed, as applicable.
• Maintain buying group accounts and perform required updates.
• Practice and adhere to Lean Enterprise concepts and support continuous improvement initiatives.
• Other duties as assigned.

Location

Location: Piedras Negras, Coahuila.

About You

• Bachelor's degree required.
• Minimum of 1 year of experience with SAP, preferably in Customer Master Data management.
• Minimum of 2-3 years of customer service experience with effective communication with internal stakeholders and auditors.
• Advanced English communication skills, both written and verbal.
• Strong customer service and communication skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple requests and priorities.
• Results-oriented with strong problem-solving skills.
• Self-starter with the ability to independently identify, initiate, and complete tasks.
• Team player with a positive and collaborative attitude.
• Proficiency in Microsoft Office applications.
• Compliance-oriented mindset with a strong focus on data accuracy and continuous improvement.
• Ability to work effectively with internal stakeholders, business units, and auditors in a global environment.

Benefits

• We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.

Values

Our Core Values - Customer Focus, Integrity, Innovation, Teamwork, and Results-Driven - support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.

Equal Opportunity

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.

We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute.

Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, and/or any other protected class under federal, state, or local law.

#LI-MMV At Littelfuse, we support employee growth and development.

Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate.

Company History

Our humble roots date back to 1927, where, in the back of a garage on Chicago’s northside, our founder, Edward Sundt, developed a small, fast-acting, protective fuse for use in sensitive test meters. Sundt wanted to call his new company producing these small fuses, “Little Fuse,” but wasn’t allowed to trademark two such common words. So, instead he went with the one-word, misspelled “Littelfuse.” For more than 95 years, Littelfuse has pioneered innovative products that help empower a sustainable, connected, and safer world. With the ever-evolving electrification and electronification of customer applications, our product technologies are closely linked to sustainable applications such as electric vehicles and EV charging infrastructure, renewable energy and energy storage, factory automation, power management and more. Throughout our history, our people have been the foundation of our success — and that remains true today. Now more than ever, our bright and talented people are a strategic advantage for the company. From the production line to the engineering lab, the office or distribution center, Littelfuse people are an important part of a diverse, talented team of the best and brightest in the industry. While Littelfuse has experienced tremendous growth in recent years, we still maintain a small-company, entrepreneurial approach where your efforts will drive our culture, our business, and the overall success of the organization. No matter where you work or what you do, your contributions will make a difference at Littelfuse - everywhere, every day.