Gestor De Cobranza Domiciliaria

Empleos Play; Región Centro; Remote; MXN 600,000 - 960,000; Full time

Job summary

Empleos Play is seeking a dedicated Continuous Improvement Project Manager to lead cross-functional, remote initiatives that boost operational efficiency and customer experience across the organization.

You will drive Lean and Six Sigma projects, develop detailed plans, mentor remote teams, and ensure adoption of new processes and tools. The ideal candidate has strong analytics, problem-solving, and stakeholder communication skills.

Qualifications

• Analytical thinker with strong data interpretation skills.
• Experience leading remote, cross-functional teams.
• Lean Six Sigma knowledge and project management experience.
• Proven ability to drive continuous improvement initiatives across an organization.
• Excellent communication and facilitation skills in virtual environments.

Responsibilities

• Identify, prioritize, and lead continuous improvement projects using Lean and Six Sigma.
• Analyze processes to identify bottlenecks and opportunities for enhancement.
• Develop project plans with scope, objectives, timelines, and metrics.
• Manage cross-functional teams remotely and foster collaboration.
• Implement process changes and monitor effectiveness through data analysis.
• Facilitate workshops and training sessions for remote teams on improvement methodologies.
• Communicate project status, findings, and recommendations to stakeholders at all levels.
• Ensure successful adoption of new processes and tools within the organization.
• Champion a culture of continuous improvement throughout the company.

Skills

Analytical mindset

Remote team leadership

Data interpretation

Lean Six Sigma

Project management

Facilitation & communication

Education

Bachelor's degree in Industrial Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Job description

Our client, a leader in the e-commerce industry, is adopting a fully remote work model and is seeking a dedicated Continuous Improvement Project Manager. This role is essential for driving initiatives that enhance operational efficiency, customer experience, and overall business performance across the organization. You will lead projects focused on process optimization, technology adoption, and best practice implementation, working with diverse, remote teams. The ideal candidate possesses a strong analytical mindset, extensive experience with Lean and Six Sigma methodologies, and excels at managing projects in a distributed environment. This is a prime opportunity to shape the operational future of a major e-commerce player, working entirely remotely from your chosen location.

About the Role

Our client, a leader in the e-commerce industry, is adopting a fully remote work model and is seeking a dedicated Continuous Improvement Project Manager. This role is essential for driving initiatives that enhance operational efficiency, customer experience, and overall business performance across the organization. You will lead projects focused on process optimization, technology adoption, and best practice implementation, working with diverse, remote teams. The ideal candidate possesses a strong analytical mindset, extensive experience with Lean and Six Sigma methodologies, and excels at managing projects in a distributed environment. This is a prime opportunity to shape the operational future of a major e-commerce player, working entirely remotely from your chosen location.

Key Responsibilities

• Identify, prioritize, and lead continuous improvement projects using Lean and Six Sigma principles.
• Analyze current operational processes to identify bottlenecks and areas for enhancement.
• Develop comprehensive project plans, defining scope, objectives, timelines, and key metrics.
• Manage cross-functional teams remotely, fostering collaboration and ensuring project success.
• Implement process changes and monitor their effectiveness through data analysis.
• Facilitate workshops and training sessions for remote teams on improvement methodologies.
• Communicate project status, findings, and recommendations to stakeholders at all levels.
• Ensure successful adoption of new processes and tools within the organization.
• Champion a culture of continuous improvement throughout the company.

Requirements

• Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in project management, with a strong focus on continuous improvement, Lean, or Six Sigma.
• Lean Six Sigma Green Belt or Black Belt certification is highly desirable.
• Proven ability to manage projects and teams in a fully remote setting.
• Excellent analytical, problem-solving, and data interpretation skills.
• Strong facilitation and communication skills, adapted for virtual environments.
• Proficiency in project management