Gerente Regional Occidente Customer Service & Logistics

Mondelēz International; Guadalajara; Presencial; MXN 40,000 - 80,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a logistics leader to drive operational excellence in a dynamic environment. This role involves overseeing end-to-end logistics, managing warehouse and transportation operations, and ensuring compliance with safety and quality standards. You will lead a talented team, foster strategic partnerships, and implement innovative solutions to enhance service performance while controlling costs. Join a company that values work-life balance and is committed to sustainability, making a significant impact in the world of snacking.

Servicios

Flexible Hours

Remote Work Options

Extended Maternity Leave

Open Workspaces

Formación

• Solid background in logistics with experience in FMCG/CPG environment.
• Proven ability to build effective teams and develop people.

Responsabilidades

• Accountable for warehouse and transportation operations.
• Lead continuous improvement programs to reduce costs and improve service.

Conocimientos

Logistics Management

Team Leadership

Project Management

Negotiation Skills

Collaboration Skills

Financial Acumen

SAP Knowledge

Intermediate English Proficiency

Educación

Bachelor's Degree in Logistics or Related Field

Herramientas

SAP

Descripción del empleo

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support end-to-end logistics (physical flows from plants to customers), including all warehouse, transport, and co-packing operations, in terms of service, cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance. You will provide team leadership and direction for the logistics organization. In this role, you will implement logistics strategy and effectively execute operations to ensure optimal logistics solutions while supporting various routes-to-market, and balancing service and cost. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions, and execution.

How you will contribute

You will:

• Be accountable for warehouse, transportation, international logistics (import/export), and co-packing operations.
• Ensure the implementation of the business plan by delivering a consistent service level, adapting the supply chain to the demanding and changing customer environment, and ensuring sufficient operational capacity to deliver business needs.
• Be accountable for delivering logistics operational cost budget, ensuring that best-in-class controls and governance are in place.
• Foster, initiate, and lead continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation.
• Ensure successful project implementation.
• Select, manage, and develop long-term relationships with third-party service providers.
• Ensure adherence to health and safety, quality, food defense, and legal requirements and policies.
• Establish a business continuity plan for logistics operations.
• Support best-practices sharing and adoption.

What you will bring

A desire to drive your future and accelerate your career, along with the following experience and knowledge:

• Solid background in logistics with experience leading operations in an FMCG/CPG environment.
• Team leadership experience, with proven ability to build effective teams and develop people.
• Drive for results with a proactive, dynamic, and action-oriented approach, identifying areas where business change is required and excellence in project management.
• Strong collaboration skills with business and financial acumen, and the ability to forge senior-level strategic partnerships with internal and external stakeholders.
• Strategic thinking plus excellent presentation, communication, influencing, and motivational skills.
• Strong negotiating skills with the ability to negotiate in tough situations with both internal and external groups.

• Logistic responsibility in sales centers.
• Cost control (P&L, budget).
• Product coordination.
• Sales support.
• Experience in logistics and warehouse management.
• Management of in-house and outsourced staff.
• SAP knowledge.
• Intermediate English proficiency.

No relocation support available.

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 people. Our diverse portfolio includes iconic brands such as Trident, Oreo, Philadelphia, and local favorites like Clorets and Bubbaloo. We are leaders in the production of cream cheese, powdered beverages, and confections—in fact, we produce seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by advanced manufacturing facilities, including our Puebla Plant and Nuevo León HUB, the largest gums, candies, and biscuits factories in the world by volume. Our products are available in 900,000 locations across Mexico. We also host one of the 11 Mondelez international technology centers, a specialized gum and candy facility at the forefront of innovation and development in the country, driving our purpose to lead the future of snacking. We pioneer work-life balance practices such as extended maternity leave, open spaces, remote work, and flexible hours.

Mondelez International is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Type: Regular Warehousing & Logistics Operations Management, Customer Service & Logistics