Gerente de Productos tarjetas crédito y débito

HSBC; Ciudad de México; Presencial; MXN 700,000 - 900,000; Jornada completa

Descripción de la vacante

Una institución financiera líder en Ciudad de México busca un Product Manager altamente motivado para liderar el desarrollo de su línea de productos de tarjetas de débito. El candidato ideal debe tener un enfoque estratégico y ser capaz de mejorar la experiencia del cliente y alinear los objetivos comerciales. Se requiere un profundo conocimiento de aspectos comerciales, técnicos y regulatorios durante todo el ciclo de vida del producto.

Responsabilidades

• Liderar el desarrollo integral de nuevas características del producto de tarjeta de débito.
• Impulsar mejoras en los procesos operativos para optimizar la eficiencia y reducir costos.
• Servir como punto de contacto principal para marcas, proveedores y partes internas.

Descripción del empleo

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Job Summary

We are seeking a highly motivated and strategic Product Manager to lead the development and continuous improvement of our debit card product line. This role requires a deep understanding of commercial, technical, operational, marketing, regulatory, legal, and brand-related aspects to manage the product lifecycle from end to end. The ideal candidate is a cross-functional leader capable of driving innovation, enhancing customer experience, and ensuring alignment with business goals.

Key Responsibilities

1. Lead the end-to-end development of new features for debit card product, from ideation through launch and post-launch enhancements.
2. Drive operational process improvements to optimize efficiency, reduce cost, and improve service levels across the debit card value chain.
3. Serve as the primary point of contact (focal point) for brand partners, third-party vendors, and internal stakeholders such as Operations, IT and Business.
4. Ensure compliance with regulatory and legal requirements, working closely with compliance and legal teams.
5. Monitor product performance using KPIs and metrics, providing data-driven insights and recommendations for improvement.