Gen AI Assurance Manager — Lead Evaluation & Quality

PwC; Monterrey; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

PwC Monterrey is seeking an experienced Manager to lead the testing, validation, and deployment of Generative AI solutions. You will guide cross-functional teams of data scientists, ML engineers, and product managers to ensure scalable, high-quality AI outcomes.

The role emphasizes hands-on GenAI tooling, stakeholder collaboration, and delivering impactful AI-enabled applications across the business. Travel up to 20% is expected.

Qualifications

• 7+ years of experience in ML, Data Science, Analytics, Software Development, QA, or related technical disciplines.
• 2+ years of experience leading projects, teams, or technical workstreams.
• Hands-on experience with GenAI tech, LLMs, AI Agents, or AI-powered applications.
• Experience managing testing, validation, QA, or evaluation activities.
• Familiarity with prompt engineering and GenAI workflows.
• Experience in agile environments with cross-functional teams.
• Excellent presentation, verbal, and written communication skills.
• Advanced English proficiency.

Responsibilities

• Lead the testing, validation, and continuous improvement of Generative AI applications, workflows, and AI-powered solutions.
• Oversee end-to-end evaluation activities for AI products, ensuring high-quality outputs and business alignment.
• Collaborate with Data Scientists, ML Engineers, PMs, and stakeholders to optimize AI solution performance and UX.
• Identify, prioritize, and communicate defects, risks, limitations, and enhancements for AI-enabled applications.
• Drive user acceptance testing (UAT), pilot programs, and validation efforts for new AI capabilities and releases.
• Provide technical guidance and mentorship to team members working on AI initiatives.
• Support design and implementation of evaluation frameworks, testing methodologies, and best practices for GenAI.
• Analyze model outputs and performance metrics to provide actionable improvement recommendations.
• Stay informed on GenAI advancements to identify innovation opportunities.
• Facilitate communication between technical and non-technical stakeholders.
• Manage multiple AI initiatives concurrently with timely delivery and quality outcomes.

Skills

GenAI technologies

Leadership

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, Information Systems, or a related field

Tools

Azure OpenAI

Microsoft Copilot

OpenAI

Claude

Gemini

Job description

PwC Monterrey is seeking an experienced Manager to lead the testing, validation, and deployment of Generative AI solutions. You will guide cross-functional teams of data scientists, ML engineers, and product managers to ensure scalable, high-quality AI outcomes.

The role emphasizes hands-on GenAI tooling, stakeholder collaboration, and delivering impactful AI-enabled applications across the business. Travel up to 20% is expected.