Front Desk & Experience Coordinator

CBRE Group, Inc.; Ciudad de México; Hybrid; MXN 110,000 - 193,000; Full time

Job summary

CBRE Group, Inc. is seeking a friendly Receptionist to shape the experience from the moment guests arrive at the lobby. You will own the front desk, manage the visitor process, conference room calendar, and daily logistics to ensure a smooth, welcoming environment.

Responsibilities include greeting clients, directing calls, scheduling meetings, coordinating hospitality services, and handling mail and office supplies, keeping all details logged and organized to support a productive workplace.

Qualifications

• Front desk & hospitality orientation
• Excellent interpersonal and communication skills
• Strong attention to detail and organization

Responsibilities

• Greet clients, applicants, and visitors, issue visitor and parking passes, and apply security protocols so every guest feels expected.
• Receive and direct incoming calls to the appropriate personnel or voicemail so callers reach the right person.
• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and equipment, so meetings start on time.
• Request building and housekeeping services to maintain the condition of shared spaces.
• Arrange hospitality services for guests, including transportation, tickets, and reservations.
• Track incoming and outgoing packages, mail, and freight, and arrange messenger service.
• Handle general clerical duties, distribute faxes and packages, and order office supplies so employees have what they need.

Job description

CBRE Group, Inc. is seeking a friendly Receptionist to shape the experience from the moment guests arrive at the lobby. You will own the front desk, manage the visitor process, conference room calendar, and daily logistics to ensure a smooth, welcoming environment.

Responsibilities include greeting clients, directing calls, scheduling meetings, coordinating hospitality services, and handling mail and office supplies, keeping all details logged and organized to support a productive workplace.