Bilingual Corporate Receptionist: Front Desk & Guest Experience

CBRE Group, Inc.; Ciudad de México; On-site; MXN 201,000 - 268,000; Full time

Job summary

CBRE Group, Inc. is seeking a Bilingual Corporate Receptionist to deliver a world-class customer service experience to employees and guests at a designated building in Mexico City. You will greet visitors, route calls, and manage meeting room bookings while following security procedures.

This role is part of the Workplace Experience function, focusing on providing excellent client service and ensuring smooth front desk operations within policy guidelines.

Qualifications

• Greets clients and visitors, following security procedures.
• Receives and directs internal and external calls.
• Reserves meeting rooms through Outlook and handles special meeting requests.

Responsibilities

• Receives and directs internal and external calls, maintaining a daily report.
• Greets clients and visitors, following security procedures and the Front Desk Manual.
• Reserves meeting rooms through Outlook, including any special meeting requests.
• Supports messaging and gift registration according to policy.
• Maintains daily reports on activities related to duties and monitors status.
• Receives communications from government institutions.
• Manages parking courtesy calls for visitors.
• Manages transportation services, registering and checking services monthly.

Job description

CBRE Group, Inc. is seeking a Bilingual Corporate Receptionist to deliver a world-class customer service experience to employees and guests at a designated building in Mexico City. You will greet visitors, route calls, and manage meeting room bookings while following security procedures.

This role is part of the Workplace Experience function, focusing on providing excellent client service and ensuring smooth front desk operations within policy guidelines.