Forward Deployed Engineer MTS

Momentum; Ciudad de México; On-site; MXN 900,000 - 1,400,000; Full time

Job summary

Leadout Capital is seeking a Forward Deployed Engineer to work directly with customers, shaping early product deployments and turning lessons into reusable tools.

You will build automation for complex enterprise apps, debug across browsers and services, and help drive deployments with rigorous testing and monitoring. Travel 40–60% to customer sites is expected.

Qualifications

• 2+ years of relevant experience in front-line engineering roles.
• Proficiency in writing and debugging JavaScript or TypeScript.
• Ability to reason about web applications, APIs, and data flow.

Responsibilities

• Build directly with customers: define success, secure test access/data, and run hands-on sessions to enable product usage.
• Engineer reliable automation: write custom JavaScript tools, debug across browser, agent, app state, and backend services, build tests, and ensure recovery.

Skills

JavaScript/TypeScript

Customer-facing

Web APIs

Debugging

Problem solving

Tools

Playwright

Browser automation

RPA

Enterprise integration

Salesforce ecosystem

Job description

Forward Deployed Engineer

AI agents can reason about what needs to happen. Getting them to reliably do work inside the software businesses actually run on is the next frontier.

We’re building Systems Integration Agent: computer use for the enterprise. It learns how to operate applications like SAP, Oracle, and Workday, then turns that knowledge into reusable, code-backed actions. The challenge goes beyond making an impressive demo: customers need automation they can trust with consequential business processes.

Our team operates as a small startup within Salesforce AI Labs, separate from the main engineering and product organizations. You’ll work directly with the team’s leader and engineers, alongside customers, with the autonomy to shape an early product and the resources of Salesforce to back you up.

As a Value Acceleration Engineer, you’ll write code, build alongside customers, and get real workflows into production. This is forward-deployed engineering on an emerging product: what you learn in deployments will help determine what we build next.

What You’ll Actually Be Doing

Build Directly With Customers

• Work with process owners and customer IT to select workflows, define success, and secure the test access and data needed to build.
• Run hands-on sessions that help customers use the product themselves, with clear scope and readiness expectations.
• Help customers understand where the product can deliver value, explain its capabilities and limitations clearly, and connect technical results to business outcomes.

Engineer Reliable Automation

• Write custom JavaScript tools when existing capabilities cannot complete a task.
• Debug failures across browser behavior, agent execution, application state, and backend services.
• Build tests for business outcomes, exceptions, partial completion, and recovery.
• Help launch and stabilize workflows, documenting monitoring and recovery procedures and establishing support ownership with the team.

Make the Next Deployment Easier

• Turn deployment lessons into reusable tools and tests, and work with core engineering to address recurring product gaps.
• Use AI development tools thoughtfully while remaining accountable for code quality, security, and maintainability.

Working With Customers

• Expect approximately 40–60% travel, typically several days onsite at a time, for customer discovery, hands-on build sessions, and launches.

You’re Our Person If…

• 2+ years of relevant experience
• You can write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
• You enjoy working directly with users: asking precise questions, building alongside them, and explaining technical problems clearly.
• You’ve built working software and can explain your implementation choices, tests, and debugging.

Helpful Experience

• Playwright, browser automation, browser extensions, RPA, or enterprise integration.
• Agent systems, tool execution, evaluations, or failure recovery.
• SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications.
• Forward-deployed engineering or customer-facing product development.