Food and Transport Coordinator

Ford Motor; Naucalpan de Juárez; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive company in Mexico is seeking a Personnel Services Coordinator to oversee cafeteria and transportation services, ensuring high quality and compliance with regulations. The ideal candidate will possess strong negotiation and communication skills, experience in a corporate environment, and a degree in Administration or a related field. Full-time on-site availability is required.

Formación

• Bachelor's degree; experience managing resources in a corporate setting.
• Conversational English proficiency (Intermediate to Advanced level).
• Full-time availability with on-site presence requirement.

Responsabilidades

• Oversee and manage daily operations of cafeteria services and personnel transportation.
• Lead vendor management and contract negotiations for related services.
• Serve as the primary contact for feedback related to services.
• Develop and track Key Performance Indicators (KPIs) for services.
• Identify and implement process improvements for service delivery.
• Ensure compliance with food safety and transportation safety regulations.
• Provide support for corporate events logistics.

Conocimientos

Communication skills

Negotiation skills

Organizational skills

Analytical skills

Educación

Bachelor's degree in Administration or Industrial Engineering

Project Management certification

Descripción del empleo

As a pivotal member of our Corporate Services team, the Personnel Services Coordinator will primarily oversee and optimize our critical employee amenities: cafeteria services and personnel transportation. You will be responsible for ensuring the seamless, high-quality, and efficient delivery of these essential services, directly impacting employee satisfaction, well-being, and operational efficiency. This role requires a proactive, results-oriented professional with exceptional communication and negotiation skills, and a solid understanding of relevant regulatory frameworks specifically pertaining to food service and transportation.

Qualifications

You'll have...

• Bachelor's degree in Administration, Industrial Engineering, or a related field; strong focus on process management, quality control, financial administration, and human-centric processes preferred. Project Management certification is highly desirable.
• Proven experience managing resources (human and financial), vendor relations, and delivering excellent customer service, preferably within a large corporate setting.
• Conversational English proficiency (Intermediate to Advanced level).
• Full-time availability with a Work Place Dependent schedule, requiring on-site presence.

Even better, you may have...

• Exceptional Communication Skills:Assertive, persuasive communication with diverse stakeholders; strong relationship building and active listening.
• Advanced Negotiation Skills:Proven track record of successfully negotiating complex contracts, commercial terms, and SLAs for high-value services; adept at problem-solving and long-term vendor relationship management.
• Technical Knowledge & Compliance:In-depth understanding and practical application of Mexican Official Standard NOM-251-SSA1-2009 (food safety) and NOM-087-SCT-2-2017 (personnel transportation regulations); expertise in quality control and strong financial acumen.
• Strong Organizational & Analytical Skills:Highly organized, meticulous attention to detail, excellent time management, and proven analytical capacity to interpret data and drive results.

Responsibilities

What you’ll be able to do…

• Oversee and manage the daily operations of cafeteria services and personnel transportation, implementing robust quality assurance measures to guarantee excellence in both areas.

• Lead full lifecycle vendor management and contract negotiation specifically for our cafeteria and transportation providers, including tendering, supplier selection, securing favorable commercial terms, and managing purchase orders/invoicing.

• Serve as the primary point of contact for employee feedback and complaints related to cafeteria and transportation services, ensuring timely resolution and continuous service improvement.

• Develop and track Key Performance Indicators (KPIs) specifically for cafeteria and transportation services, preparing clear executive reports to inform decision-making regarding these critical amenities.

• Continuously identify and implement process improvements for service delivery and vendor management efficiency within the cafeteria and transportation domains.

• Ensure all cafeteria and transportation services strictly comply with internal policies and external regulatory requirements, including food safety, hygiene standards, and transportation safety norms.

• Provide coordination and support for corporate events as needed, often involving logistics related to catering or special transport arrangements.