File Processor

SEQUIUM ASSET SOLUTIONS LLC; Monterrey; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

SEQUIUM ASSET SOLUTIONS LLC seeks a detail-oriented File Processor in Monterrey to handle client data files from receipt to transmission, ensuring accuracy and timeliness.

You will validate layouts, import and export files, monitor processing jobs, resolve data issues, and coordinate with IT, operations and client services while following security and client requirements.

Candidates should have 1–3 years in file processing and strong Excel skills; associate degree preferred.

Formación

• High school diploma or equivalent; associate degree preferred.
• 1–3 years in file processing or related roles preferred.
• Strong attention to detail and data quality.
• Experience with Excel and common delimited file formats (CSV, TXT).
• Ability to follow documented procedures and client instructions.
• Strong organizational and time-management skills.
• Good written and verbal communication skills.
• Basic understanding of secure file transfer methods such as SFTP/FTP.

Responsabilidades

• Receive, review, and process inbound and outbound client files.
• Validate file layouts, counts, required fields, and data formatting prior to processing.
• Import client files into internal systems (placements, updates, recalls, payments, status changes).
• Export and transmit files to clients, vendors, and internal teams per schedule.
• Review exception reports and resolve rejected records or errors.
• Reconcile totals, record counts, and dollar amounts against documentation.
• Monitor automated file processing jobs and escalate failures when needed.
• Maintain documentation of processing steps, issues, and resolutions.
• Collaborate with IT, operations, compliance, and client services to resolve issues.
• Follow client file layouts, business rules, naming conventions, and delivery requirements.
• Ensure secure handling of files per policy and regulatory standards.
• Identify recurring issues and suggest improvements to reduce manual work.
• Support testing of new file layouts and client onboarding.
• Communicate status and delays to management and stakeholders.
• Maintain confidentiality of sensitive data.

Conocimientos

Attention to detail

Excel proficiency

Data processing

Time management

Communication

Procedural adherence

Educación

High school diploma

Associate degree preferred

Herramientas

Excel

CSV/TXT handling

SFTP/FTP basics

SQL queries

Descripción del empleo

Position Summary

The File Processor is responsible for receiving, validating, processing, and transmitting client data files accurately and on schedule. This role supports daily operational workflows by importing new placements, payments, recalls, balance updates, demographic updates, status changes, and other client data into company systems. The File Processor also monitors file exceptions, reconciles record counts, troubleshoots file issues, and works with internal teams to ensure client data is processed timely and correctly.

Key Responsibilities

• Receive, review, and process inbound and outbound client files.
• Validate file layouts, record counts, required fields, and data formatting before processing.
• Import client files into internal systems, including account placements, updates, recalls, payments, adjustments, and status changes.
• Export and transmit files to clients, vendors, and internal departments according to required schedules.
• Review exception reports and resolve rejected records or processing errors.
• Reconcile file totals, record counts, dollar amounts, and control totals against client-provided documentation.
• Monitor automated file processing jobs and escalat failures when needed.
• Maintain accurate documentation of file processing steps, issues, and resolutions.
• Work with IT, operations, compliance, reporting, and client services teams to resolve file-related problems.
• Follow client-specific file layouts, business rules, naming conventions, and delivery requirements.
• Ensure files are handled securely and in accordance with company policies, client requirements, and regulatory standards.
• Identify recurring processing issues and recommend improvements to reduce manual work and errors.
• Support testing of new file layouts, client onboarding, file changes, and system updates.
• Communicate file status, delays, and exceptions to management and appropriate stakeholders.
• Maintain confidentiality of sensitive customer, client, and company data.

Requirements

Required Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–3 years of experience in file processing, data processing, operations support, collections, financial services, or a similar role preferred.
• Strong attention to detail and ability to identify data inconsistencies.
• Experience working with Excel, CSV, TXT, fixed-width files, or delimited file formats.
• Ability to follow documented procedures and client-specific instructions.
• Strong organizational and time-management skills.
• Ability to work under deadlines and manage multiple daily file schedules.
• Good written and verbal communication skills.
• Basic understanding of secure file transfer methods such as SFTP, FTP, or encrypted email preferred.

Preferred Skills

• Experience with SQL queries or database systems.
• Experience with collection platforms such as Latitude or similar systems.
• Familiarity with payment files, recall files, placement files, demographic updates, and client reporting.
• Experience troubleshooting file layout issues, missing data, invalid records, and rejected imports.
• Knowledge of compliance requirements related to sensitive consumer data.
• Ability to read file specifications and compare data against layout requirements.
• Experience using ticketing systems or workflow tracking tools.