Field Services Technician

NTT DATA North America; Mérida; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

Join a forward-thinking organization as a Field Services Technician, where you will play a crucial role in integrating technology solutions for clients. This position involves on-site and remote installation, configuration, and troubleshooting of hardware and software systems. You will work closely with clients to ensure their needs are met and provide exceptional service in a dynamic environment. With a commitment to innovation and excellence, this role offers a unique opportunity to grow your career in a global company recognized for its contributions to technology and business services. Don't miss your chance to be part of a team that's shaping the future of digital infrastructure.

Formación

• Experience in on-site integration of hardware and software solutions.
• Ability to troubleshoot and repair desktop and notebook systems.

Responsabilidades

• Integrate company and multi-vendor systems solutions on-site.
• Install, configure, and maintain desktops, notebooks, and printers.

Conocimientos

Technical Troubleshooting

Hardware Installation

Software Configuration

Networking Solutions

Educación

Technical Certification

Associate Degree in IT

Herramientas

Desktops

Notebooks

Printers

Descripción del empleo

Req ID: 314586

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Services Technician to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Responsibilities:

1. Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems.
2. On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
3. Serves as company liaison with client on administrative and technical matters.
4. Interprets clients’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.

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