Field Service Tech

The Manitowoc Company; Monterrey; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

An established industry player is on the lookout for a Field Service Technician to join their dynamic team. This role involves performing essential repairs on electrical, mechanical, hydraulic, and pneumatic systems while ensuring compliance with health and safety regulations. The ideal candidate will possess a technical degree and a strong background in electronics, with a service-oriented mindset and excellent communication skills. Join a company with over 120 years of tradition in engineered lifting solutions and contribute to building something real and impactful. This is your chance to be part of a passionate team dedicated to quality and customer satisfaction.

Formación

• Technical degree required with a background in electronics, hydraulics, and mechanics preferred.
• Strong communication skills and a service-oriented attitude are essential.

Responsabilidades

• Perform electrical, mechanical, hydraulic, and pneumatic repairs with high-quality service.
• Make technical reports and plan tasks for timely repairs.

Conocimientos

Electrical Repairs

Mechanical Repairs

Hydraulic Knowledge

Pneumatic Repairs

Technical Communication

Customer Service

Educación

Technical Degree

Herramientas

Compressors

Lathes

Drilling Machines

Welding Machines

Descripción del empleo

Have you been looking for the chance to use your expertise to make a real difference in an organization? Manitowoc Cranes is seeking a Field Service Tech to join our team!

This position is responsible for:

1. Performing electrical, mechanical, hydraulic, pneumatic, and software repairs.
2. Making technical reports and planning tasks to ensure timely repair procedures.
3. Executing tasks with high-quality service.
4. Performing basic inspections and using tools such as compressors, lathes, drilling, and welding machines.
5. Understanding lifting and transport methods.
6. Having knowledge about MANITOWOC procedures for assembly, maintenance, and repair of cranes.
7. Building a trustworthy list of parts and services necessary for repairing MANITOWOC equipment.
8. Maintaining polite behavior towards customers, even in pressure situations.
9. Exhibiting proactive attitudes and the ability to transfer knowledge.
10. Complying with the Quality Policy, Environmental Policy, and Occupational Safety and Health standards.
11. Participating in process improvement integration with other areas.

If you’re up to the challenge, the reward is satisfaction and knowing you helped build something real. Join our passionate team and help build something you can be proud of – a future filled with passion, pride, and satisfaction.

ESSENTIAL JOB FUNCTIONS

1. Complying with all health and safety regulations pertaining to work assignments.
2. Performing electrical, mechanical, hydraulic, and pneumatic repairs, aided by software.
3. Handling technical deliveries and warranty processes for remanufactured parts, new equipment, and refurbished equipment.
4. Evaluating cranes to enable repair or refurbishment without compromising quality and reliability.
5. Making evaluations of equipment, including parts and services lists.
6. Providing support for customers, coworkers, and partners with technical questions and performing repair procedures.

Job Requirements/Working Conditions:

1. Technical Degree.
2. Desirable proficiency in the English language.
3. Background in electronics, with knowledge of hydraulics and mechanics preferred.
4. Strong communication skills, continuous improvement mindset, adaptability, self-motivation, planning, organization, teamwork, customer focus, and a service-oriented attitude.

About Us

The Manitowoc Company, Inc. was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world's leading providers of engineered lifting solutions. Through its wholly-owned subsidiaries, Manitowoc designs, manufactures, markets, and supports comprehensive product lines of mobile hydraulic cranes, tower cranes, lattice-boom crawler cranes, and boom trucks under the Grove, Manitowoc, National Crane, Potain, and Shuttlelift brand names.