Field Service Engineer - Pathology Diagnostics (On-site)

Roche

Nuevo León

On-site

MXN 300,000 - 420,000

Full time

4 days ago

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Job summary

Roche Diagnostics Mexico is seeking a Field Service Engineer based in Nuevo León to install, repair, and maintain complex tissue diagnostic instruments, ensuring continuous operation for high-stakes patient diagnoses.

You will diagnose electro‑mechanical and software issues, collaborate with specialists, and participate in international trainings to stay ahead of technology trends. The role requires resilience and strong communication with clinical stakeholders.

Qualifications

Bachelor’s degree in biomedical engineering or related healthcare-oriented engineering field.
2–4 years of hands-on field service engineering experience troubleshooting complex electro-mechanical, hydraulic, or electronic equipment.
Proven troubleshooting skills across hydraulic, pneumatic, electronic, and software systems.
Intermediate-to-advanced English proficiency (B2 minimum) to engage internationally.

Responsibilities

Execute scheduled installations, preventive maintenance, and corrective service on complex tissue diagnostic instruments.
Diagnose and resolve electro-mechanical, hydraulic, pneumatic, and software issues to minimize downtime.
Collaborate with Application Specialists and Key Account teams to deliver an excellent customer experience.
Participate in international technical training programs (Europe/US) to stay current with technology trends.
Manage emergency service requests and weekend on-call coverage.