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Corporativo Ivonne; Xico; Remote; MXN 700,000 - 1,000,000; Full time

Job summary

Corporativo Ivonne seeks a Remote Operations Manager of Cleaning to lead a distributed team from a remote location. The role oversees strategic planning, execution, and quality assurance of cleaning operations across multiple client sites, leveraging data analytics to optimize efficiency.

Based in Mexico, with remote work nationwide, the ideal candidate has proven operations leadership, strong communication, and deep knowledge of cleaning practices and compliance.

Qualifications

• Seasoned leader with proven track record in operations management.
• Exceptional communication skills.
• Deep understanding of cleaning best practices and compliance.

Responsibilities

• Develop and implement strategic operational plans to enhance cleaning service quality and efficiency across all locations.
• Manage and mentor a geographically dispersed team of cleaning supervisors and staff through virtual channels.
• Utilize performance management tools and data analytics to monitor team productivity, service quality, and KPIs.
• Oversee resource allocation, including scheduling, supply management, and equipment deployment for remote teams.
• Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures.
• Act as the primary liaison between clients and on-site teams, addressing concerns and ensuring high levels of customer satisfaction.
• Drive continuous improvement across nationwide cleaning operations.

Job description

Hoy

Hoy

Our client is revolutionizing the cleaning industry and seeks a visionary **Remote Operations Manager of Cleaning** to lead our distributed team. This pivotal role, based out of Tlalnepantla, State of Mexico , but fully remote, will be responsible for overseeing the strategic planning, execution, and quality assurance of all cleaning operations across multiple client sites. You will leverage technology and data analytics to optimize efficiency, manage remote teams, and ensure unparalleled service delivery. The ideal candidate is a seasoned leader with a proven track record in operations management, exceptional communication skills, and a deep understanding of cleaning best practices and compliance. You will foster a culture of excellence, innovation, and continuous improvement, driving the success of our cleaning services from a distance. This is an exceptional opportunity to shape the future of remote-first operational management in a growing sector. Your leadership will directly impact client satisfaction and the operational integrity of our services nationwide. You will be the central point of contact for all operational matters, ensuring seamless communication and workflow between on-site teams and central management. The role requires a proactive approach to identifying and resolving challenges, and a keen eye for detail in performance monitoring.

About the Role

Our client is revolutionizing the cleaning industry and seeks a visionary **Remote Operations Manager of Cleaning** to lead our distributed team. This pivotal role, based out of Tlalnepantla, State of Mexico , but fully remote, will be responsible for overseeing the strategic planning, execution, and quality assurance of all cleaning operations across multiple client sites. You will leverage technology and data analytics to optimize efficiency, manage remote teams, and ensure unparalleled service delivery. The ideal candidate is a seasoned leader with a proven track record in operations management, exceptional communication skills, and a deep understanding of cleaning best practices and compliance. You will foster a culture of excellence, innovation, and continuous improvement, driving the success of our cleaning services. This is an exceptional opportunity to shape the future of remote-first operational management in a growing sector. Your leadership will directly impact client satisfaction and the operational integrity of our services nationwide. You will be the central point of contact for all operational matters, ensuring seamless communication and workflow between on-site teams and central management. The role requires a proactive approach to identifying and resolving challenges, and a keen eye for detail in performance monitoring.

Key Responsibilities

• Develop and implement strategic operational plans to enhance cleaning service quality and efficiency across all locations.
• Manage and mentor a geographically dispersed team of cleaning supervisors and staff through virtual channels.
• Utilize performance management tools and data analytics to monitor team productivity, service quality, and key performance indicators (KPIs).
• Oversee resource allocation, including scheduling, supply management, and equipment deployment for remote teams.
• Ensure compliance with all health, safety, and environmental regulations, as well as company policies and procedures.
• Act as the primary liaison between clients and on‑site teams, addressing concerns and ensuring high levels of customer satisfaction.
• Drive