Remote Operations Manager, Cleaning Services

Corporativo Ivonne; San Luis Potosí; A distancia; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Corporativo Ivonne is seeking a visionary Remote Operations Manager of Cleaning to lead our distributed team. This pivotal role is based out of Tlalnepantla, State of Mexico, but fully remote, overseeing strategic planning, execution, and quality assurance of cleaning operations across multiple client sites.

You will leverage technology and data analytics to optimize efficiency, manage remote teams, and ensure outstanding service.

Formación

• Must have proven leadership in operations management.
• Experience coordinating distributed teams via virtual channels.
• Strong communication skills and data analytics experience.

Responsabilidades

• Develop and implement strategic operational plans to enhance cleaning service quality and efficiency across all locations.
• Manage and mentor a geographically dispersed team of cleaning supervisors and staff through virtual channels.
• Utilize performance management tools and data analytics to monitor team productivity, service quality, and KPIs.
• Oversee resource allocation, including scheduling, supply management, and equipment deployment for remote teams.
• Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures.
• Act as the primary liaison between clients and on-site teams, addressing concerns and ensuring high levels of customer satisfaction.

Descripción del empleo

Corporativo Ivonne is seeking a visionary Remote Operations Manager of Cleaning to lead our distributed team. This pivotal role is based out of Tlalnepantla, State of Mexico, but fully remote, overseeing strategic planning, execution, and quality assurance of cleaning operations across multiple client sites.

You will leverage technology and data analytics to optimize efficiency, manage remote teams, and ensure outstanding service.