Executive Housekeeping Manager — Luxury Hotel Ops

Alila Mayakoba; Solidaridad; On-site; MXN 600,000 - 900,000; Full time

Job summary

Alila Mayakoba in Quintana Roo seeks a Housekeeping Manager to ensure the department operates efficiently, maintaining high standards of cleanliness and organization across guest rooms, public areas, and back-of-house spaces, including laundry and dry-cleaning services.

The role requires aligning performance with brand standards and corporate strategies, while meeting the expectations of guests, employees, and owners.

Qualifications

• Ideally a university degree or diploma in Hospitality or Tourism Management.
• Minimum of 4 years of experience as a Housekeeping Manager in luxury hotels and operation full service.
• Strong problem-solving, administrative, and interpersonal skills.
• Fluency in Spanish and advanced English (spoken and written) are both essential.

Responsibilities

• Ensure efficient operation of the housekeeping department.
• Maintain high standards of cleanliness and organization across guest rooms, public areas, and back-of-house spaces.
• Oversee laundry and dry-cleaning services for hotel linen and staff uniforms.
• Align departmental performance with brand standards and corporate strategies.
• Meet the expectations of employees, guests, and owners.

Skills

Spanish fluency

English (advanced)

Interpersonal skills

Administrative skills

Problem-solving

Education

Hospitality/ Tourism Management degree

Job description

Alila Mayakoba in Quintana Roo seeks a Housekeeping Manager to ensure the department operates efficiently, maintaining high standards of cleanliness and organization across guest rooms, public areas, and back-of-house spaces, including laundry and dry-cleaning services.

The role requires aligning performance with brand standards and corporate strategies, while meeting the expectations of guests, employees, and owners.