Executive Chief of Staff: Strategy, AI & Org Design

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; On-site; MXN 1,800,000 - 3,000,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

is seeking a Chief of Staff to the Director of ATS Mexico, 3P Carriers and US Out of Country for LATAM. You will act as the Director's proxy, manage strategic agendas, and drive cross-functional initiatives across transportation, fulfillment centers, and support functions. The role demands influencing senior leaders, framing options, and ensuring decisions are concrete and followed through.

Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
• Experience communicating and presenting to senior leadership
• Experience organizing, prioritizing and scheduling work assignments
• Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
• Speak, write, and read fluently in English
• 2+ years of driving process improvements experience
• Experience working closely with and advising senior executives of an organization or equivalent
• Experience managing a budget or P&L
• Advanced degree, or MBA

Responsibilities

• Act as the Director's proxy in leadership forums, deciding on their behalf as trust is established and escalating only what needs their judgment.
• Own the decision queue: frame the options, surface the dissent, force the call, communicate the outcome.
• Own the rhythm of the business, including leadership forums, WBRs, MBRs, and QBRs, plus the commitment tracker that makes decisions stick.
• Own OP1, OP2, and 3YOP end to end, from inputs through VP review to the goal cascade.
• Own the talent and org agenda with HR and Finance: org design, headcount, performance and promotion calibration, succession.
• Run the culture mechanisms: engagement survey action plans, Connections follow through, townhalls.
• Integrate the problems that cross teams and belong to none. Assign owners, unblock, elevate.
• Represent Mexico in worldwide forums and convert what you hear into regional plans.
• Pressure test the Director's thinking, and disagree before the decision rather than after.
• Coach leaders on building mechanisms that scale.
• Handle confidential org, people, and financial matters with discretion.
• Champion AI transformation across the org, pushing leaders to redesign processes end to end rather than automate broken ones faster.

Skills

5+ years of program or project mgmt

Data and metrics to drive improvements

Program strategy end to end

Speak, write, and read fluently in EN

English communication with senior exec

Organizing, prioritizing and sched.

Insights into strategy and clear/writ

Structured thinking with ambiguity

Challenge senior leaders respectfully

Trust building across functions

Coaching leaders to scale

Talent and org agenda with HR/Finance

Budget or P&L experience

Advanced degree, or MBA

Education

Bachelor's degree

Advanced degree or MBA

Job description

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

is seeking a Chief of Staff to the Director of ATS Mexico, 3P Carriers and US Out of Country for LATAM. You will act as the Director's proxy, manage strategic agendas, and drive cross-functional initiatives across transportation, fulfillment centers, and support functions. The role demands influencing senior leaders, framing options, and ensuring decisions are concrete and followed through.