Especialista en Ventas y Atención al Cliente – Retail

Placements24; Aguascalientes; On-site; MXN 134,000 - 201,000; Full time

Benefits offered by this job

Commission opportunities

Health insurance

Employee discounts

Job summary

Placements24 is seeking a Sales and Customer Service Specialist for our store in Aguascalientes, Mexico. The role focuses on driving sales while delivering outstanding customer experiences on the shop floor.

You will greet customers, discuss needs, and guide purchases, while maintaining displays and handling transactions via POS. A friendly, professional demeanor and teamwork are essential for success in this busy retail environment.

Qualifications

• Previous experience in retail sales or customer service is desirable.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team and meet sales goals.

Responsibilities

• Greet and assist customers, providing information about products and services.
• Engage customers in sales conversations, identifying their needs and recommending suitable products.
• Process sales transactions accurately using the POS system.
• Maintain the appearance and organization of the sales floor and product displays.
• Handle customer inquiries, concerns, and returns with professionalism and efficiency.
• Achieve individual sales targets and contribute to team sales goals.
• Keep up-to-date with product knowledge and current promotions.
• Collaborate with team members to ensure a positive shopping experience for all customers.
• Assist with inventory management tasks as needed.
• Uphold the store's standards for service and presentation in Aguascalientes.

Skills

Customer service

Retail sales

Communication skills

Interpersonal skills

Teamwork

Education

High school diploma

Tools

POS system

Job description

Placements24 is seeking a Sales and Customer Service Specialist for our store in Aguascalientes, Mexico. The role focuses on driving sales while delivering outstanding customer experiences on the shop floor.

You will greet customers, discuss needs, and guide purchases, while maintaining displays and handling transactions via POS. A friendly, professional demeanor and teamwork are essential for success in this busy retail environment.