Esp de Especificacion Asoc (temporal 12 meses)

Medtronic; Tijuana; Presencial; MXN 563,000 - 752,000; Jornada completa

Descripción de la vacante

A leading global healthcare company in Tijuana is seeking an entry-level professional to manage customer service inquiries and inventory management. The ideal candidate should hold a Bachelor's degree and possess strong skills in customer relationship management and problem-solving. This role involves direct interaction with both internal and external customers, with a focus on process improvement and quality assurance.

Servicios

Competitive salary

Flexible benefits package

Formación

• Entry-level individual contributor with project responsibilities.
• Ability to manage inventories and customer service relationships.
• Strong English language skills required.

Responsabilidades

• Represent the company to customers, handling product inquiries.
• Manage web-based orders and customer credits.
• Approve stock allocations and manage inventory issues.

Conocimientos

Customer Service

Customer Relationship Management

Quality Assurance

Process Improvement

Business Operations

Inventory Efficiency

Project Management

Data Analytics

Problem Solving

Educación

Bachelor's Degree

Descripción del empleo

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.
• May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
• May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
• May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
• Abilities and Skills: Customer Service, Customer Relationship Management, Quality Assurance, Process Improvement, Business Operations, Inventory Efficiency, Project Management, Data Analytics, Problem Solving.

SPECIALIST CAREER STREAM:Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy:Entry-level individual contributor on a project or work team.
Works with close supervision.

Organizational Impact:Delivers work of limited scope, typically smaller, less complex projects or related activities.

Innovation and Complexity:Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
Makes minor changes in systems and processes to solve problems.

Communication and Influence:Communicates primarily with internal contacts within immediate group.
Contacts others to gather, confirm and convey information.

Leadership and Talent Management:N / A – job at this level is focused on self-development.

Required Knowledge and Experience:

Bachelor's Degree

Advanced English

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A). .

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here