Enterprise Resources Planning Consultant

Calsoft Systems; León; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Una empresa líder busca un Consultor ERP en SCM/Producción para implementar y mantener sistemas de planificación de recursos empresariales. Este rol es crítico en la personalización y configuración del software ERP, garantizando que cumpla con los requisitos del cliente. El candidato ideal tendrá experiencia en SCM y habilidades sobresalientes de comunicación en español e inglés.

Formación

• 2+ años de experiencia en software ERP, especialmente en SCM y producción.
• Conocimiento de conceptos y procedimientos comunes en el campo.
• Dominio del español a nivel nativo y del inglés a nivel empresarial.

Responsabilidades

• Implementar y soportar ERP para nuevos y existentes clientes.
• Identificar requisitos de soluciones de sistemas de negocios de ERP.
• Colaborar con otros miembros del equipo para alcanzar objetivos.

Conocimientos

Comunicación efectiva

Atención al cliente

Resolución de problemas

Aprendizaje de nuevas tecnologías

Educación

Licenciatura en informática, IT, negocios o campo relacionado

Descripción del empleo

JOB TITLE: ERP Consultant in SCM/Production

DEPARTMENT: ERP

REPORTS TO: President

I. Job Description Summary

Implements and maintains Enterprise Resource Planning (ERP) system, especially in Supply Chain Management (SCM) and production functions. Customizes and configures workflow to allow the integration of systems. Tests ERP functions to ensure the system is meeting customer’s business and functional requirements. Manage ERP projects as a local project lead.

II. Job Responsibilities and Duties

Essential Functions

1. Identify ERP business systems solutions requirements by consulting with clients; analyzing work processes and operations; establishing solution objectives; preparing specifications.
2. Implement and support ERP (Dynamics 365 [Business Central/Finance and Operations], AX, NAV, or GP) for new and existing customers, including design, product configuration, testing, data conversion, user acceptance test and go live support.
3. Gather information for the development of custom applications to complement or integrate with existing software
4. Follow Calsoft Project Charter and implementation methodology, produce the deliverables it stipulates, and ensure project documents are complete
5. Drive additional ERP consulting services within customer base
6. Involve in presales activities such as product presentation, proposal preparation
7. Rely on experience and judgment to plan and accomplish goals
8. Exercise a certain degree of creativity and latitude
9. Work under general supervision; Reports to project managers and department manager
10. Learn new applications and participate in other duties as needed
11. Participate in mandatory training
12. Frequent travel to client sites mainly in Mexico and USA required with occasional overnight or extended stays depending on project requirements.

Supporting Functions

Team

1. Collaborate with other team members to achieve team goals
2. Train and mentor junior and internship staff if any
3. Contribute to improvement of services, revenue/profitability, methodologies and procedures

Company and Clients

1. Understand and incorporate Calsoft values, mission, guidelines and policies (as described in Employee Handbook and other Calsoft documents) into daily work.
2. Build and nurture positive working relationships with clients, co-workers and business associates.

III. Knowledge, Skills and Abilities

Minimum Qualification

1. Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, Art or related field
2. 2+ years of experience in the field or any related ERP software, especially in SCM and production functions
3. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
4. Maintain professional image in attitude, conduct and attire
5. Outstanding customer service skills
6. Maintain professional image in attitude, conduct and attire
7. Demonstrate aptitude for learning new technologies
8. Ability to effectively communicate technical concept to a non-technical audience
9. Ability to interface well with other members of the organization
10. Strong communication skills, both oral and written
11. Native-level Spanish in listening/speaking/reading/writing
12. Business-level English in listening/speaking/reading/writing

Desirable Qualifications

1. Knowledge of manufacturing, distribution, or service industry processes
2. Understanding of Mexican local regulations related to SCM/production system operations
3. Understanding of international SCM and import/export regulations such as USMCA (certificate of origin, tariff management, etc.)
4. Ability to develop, propose and implement innovative solutions as appropriate
5. Contribute to and influence decisions regarding division procedures
6. Ability to assist management in organizational planning

V. Others

1. Meets minimum productivity requirements (KPI or other benchmarks)
2. Travel to other regions as required by projects participated.
3. Primarily work from home but may need to work at Calsoft offices (Mexico/US) if required.
4. Statements in this Job Description are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
5. All personnel are encouraged to make suggestions to their managers for improvements in the Job Description in order to better serve our clients.