Enterprise Resilience Manager

EX Squared; Ciudad de México; Hybride; MXN 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Meal and grocery vouchers

Savings fund

Financial support for courses and prof

Remote-work allowance

Résumé du poste

EX Squared LATAM is partnering with a globally recognized professional services organization to hire an Enterprise Resilience Manager for its Mexico team. The role focuses on business continuity, crisis and incident management, and IT disaster recovery to help the organization withstand and recover from disruptions.

Based in Mexico with a hybrid model (Mexico City or Guadalajara preferred), you will maintain resilience policies, lead small projects, mentor junior staff, and coordinate with

Qualifications

• Bachelor’s degree in a relevant field.
• Five to eight years of relevant professional experience.
• Experience in business continuity, crisis or incident management, and IT disaster recovery standards.
• Strong program and project management skills.
• Ability to interpret resilience risks, operational dependencies, recovery requirements, and program performance indicators.
• Strong written and verbal communication skills, including working with stakeholders at different levels.
• Strong organizational, troubleshooting, prioritization, and delegation skills.
• Advanced English proficiency.

Responsabilités

• Support the full business continuity and incident management lifecycle, including analysis, planning, documentation, approval, implementation, maintenance, exercises, and training.
• Help ensure the organization can withstand and recover from disruptive events affecting operations, tech, facilities, or critical services.
• Execute and maintain resilience policies, procedures, and plans in line with standards and best practices.
• Use resilience tools to track program goals, risks, and improvements.
• Plan and coordinate business continuity exercises, crisis simulations, training, and lessons-learned activities.
• Develop relationships with stakeholders to integrate resilience into decision-making and processes.
• Lead small projects or workstreams, manage deadlines, deliverables, and quality.
• Coach and mentor junior team members; review work products.

Connaissances

Business continuity

Crisis management

IT disaster recovery

Program management

Stakeholder management

English proficiency

Formation

Bachelor’s degree

Description du poste

At EX Squared LATAM, we partner with leading organizations to connect experienced professionals with high-impact career opportunities. We are currently supporting a globally recognized professional services organization in hiring an Enterprise Resilience Manager for its Mexico team.

The selected professional will be hired directly by the client under local Mexican payroll and will support the organization’s ability to prepare for, respond to, and recover from business disruptions.

Role Overview

The Enterprise Resilience Manager will support business continuity, crisis and incident management, and IT disaster recovery initiatives across the organization.

This position will help maintain resilience policies, procedures, plans, tools, exercises, and training while working closely with business and technology stakeholders. The role may also lead small projects, review work products, mentor junior professionals, and coordinate competing priorities.

Company Title

Manager, Enterprise Resilience

Location

Mexico. Priority will be given to candidates based in Mexico City or Guadalajara who can work under a hybrid model. Candidates in other Mexican cities may be considered for remote work based on business needs.

Contract Duration

Permanent, full-time position hired directly by the client under Mexican payroll.

Working Hours

Monday through Friday, either 7:00 a.m.–4:00 p.m. or 8:00 a.m.–5:00 p.m. Eastern Time.

Language Requirement

Advanced English.

What You’ll Do

• Support the full business continuity and incident management lifecycle, including analysis, planning, documentation, approval, implementation, maintenance, exercises, and training.
• Help ensure that the organization can withstand and recover from disruptive events affecting business operations, technology, facilities, or critical services.
• Execute and maintain enterprise resilience policies, procedures, and plans in alignment with industry standards and leading practices.
• Use enterprise resilience tools and technologies to track program goals, key indicators, risks, dependencies, and improvement opportunities.
• Plan and coordinate business continuity exercises, crisis simulations, training sessions, and lessons-learned activities.
• Develop trusted relationships with business, technology, risk, and operational stakeholders to integrate resilience into decision-making and business processes.
• Lead small projects or workstreams, managing deadlines, expectations, deliverables, and quality.
• Review work products and provide coaching, mentoring, and knowledge-sharing support to junior team members.
• Contribute to short-term resource and project planning and, when required, support annual planning activities.

What You’ll Bring

• Bachelor’s degree and five to eight years of relevant professional experience.
• Demonstrated experience in business continuity, crisis or incident management, and IT disaster recovery standards and practices.
• Experience developing, maintaining, testing, or improving business continuity and disaster recovery plans.
• Strong program and project management skills, including the ability to coordinate multiple stakeholders and competing priorities.
• Ability to interpret resilience risks, operational dependencies, recovery requirements, and program performance indicators.
• Strong written and verbal communication skills, including the ability to work effectively with stakeholders at different levels of responsibility and authority.
• Strong organizational, troubleshooting, prioritization, and delegation skills.
• Ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines.
• Advanced English proficiency.

What Will Make You Stand Out

• Professional certification in business continuity, emergency management, or crisis management, such as CBCP, MBCI, CEM, or PSP.
• Knowledge of recognized standards and guidance, including ISO 22301 and NIST SP 800-34.
• Experience facilitating crisis exercises, tabletop simulations, recovery testing, or executive-level incident response activities.
• Experience coaching junior professionals, reviewing deliverables, or leading small teams or workstreams.
• Experience working in a complex, regulated, multinational, or professional services environment.

What the Client Offers

• Career growth opportunities.
• Meal and grocery vouchers.
• Savings fund.
• Financial support for courses and professional certifications.
• Remote-work allowance, when applicable.