Enterprise Learning Lead

HSBC; México; Híbrido; MXN 500.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wedding leave

Flexible working

Career development

Descripción de la vacante

HSBC Holdings plc in Mexico is seeking a Learning and Talent Development professional to design end-to-end learning solutions across multiple business verticals within the Global Capability Network, Mexico. The role requires strong influencing skills to drive strategic priorities and measurable outcomes, with a hybrid work style and a focus on leadership development.

You will partner with leadership, HR and global functions to build and deliver impactful programs, track analytics, and ensure

Formación

• A degree in any discipline with 4–5 years in Learning and Talent Development.
• Experience managing processes in a matrix environment.
• Strong stakeholder engagement and influencing skills.
• Proven project and change management experience.
• Ability to balance quality with practical MVP approach.
• Passion for colleague wellbeing and continuous improvement.

Responsabilidades

• Partner with leadership to define and implement strategic learning initiatives.
• Design, develop and deliver end-to-end learning solutions.
• Lead data analysis and reporting on learning impact.
• Track learner compliance and onboarding training.
• Ensure HSBC policies and guidelines are followed.
• Drive MI and reporting for audit preparedness.
• Build leadership capabilities across roles.
• Develop and sustain a high-touch learning culture.

Conocimientos

Stakeholder engagement

Learning & development

Project management

Change management

Data analysis

Educación

Bachelor's degree

Descripción del empleo

Brand: HSBC

Area of Interest: Human Resources

Role Workstyle: Hybrid Worker

If you’re looking for a career where you can make a real impression, join our Global Capability Network and discover how valued you’ll be.

Role purpose

Design end-to-end learning solutions across the organisation for multiple business verticals in Global Capability Network, Mexico. You’ll use strong influencing and stakeholder management skills to drive complex learning assignments and deliver key strategic priorities that help achieve Enterprise Learning goals for the site.

What'll you do

• Partner with HSBC business leadership, Enterprise Learning, HR and global functions to define and implement sustainable strategic learning initiatives aligned to business strategy and HR/People priorities
• Design, develop and deliver end-to-end learning solutions that build leadership and behavioural capabilities and support business outcomes
• Lead data analysis to build an advanced understanding of learning consumption and measurable impact and provide reporting to relevant stakeholders
• Track learner compliance with mandatory and recommended learning requirements including onboarding training
• Ensure HSBC policies, programmes and guidelines are followed and manage exemptions and exceptions when required
• Provide functional expertise to identify, research and resolve complex problems
• Independently execute and operationalise development programmes and processes
• Use learning measurement and analytics to assess efficiency and effectiveness ensuring key learning metrics are measured, published and used in decision making
• Ensure practices and procedures are followed and training materials remain compliant with HSBC and regulatory standards
• Monitor learner progress to achieve required proficiency in line with desired results
• Drive strategic learning initiatives that streamline processes management information (MI) and reporting to support audit preparedness
• Act as a performance improvement consultant by analysing needs, shaping solutions and executing strategies to build leadership capability across roles
• Develop and sustain a high-touch learning culture and enable a consistent approach to development
• Manage L&TD investment through planning budgeting forecasting and vendor management
• Oversee delivery of learning and capability development programmes through collaboration with Technical Learning Teams

What you'll need to succeed

• A degree in any discipline with 4-5 years of experience in Learning and Talent Development with a strong track record of establishing credibility and delivering results
• Experience managing processes and practices in a matrix environment
• Ability to make rational decisions and navigate complex scenarios with minimal guidance or supervision
• Exposure to programme design and content development
• Proven project and change management experience with a strong focus on delivery
• Strong focus on internal staff development and driving process efficiencies
• Senior stakeholder engagement skills including influencing and conflict resolution
• Strong communication skills including the confidence to deliver or develop presentations and proposals
• Experience working in fast paced environments with a solution-focused mindset and the ability to balance quality with a practical MVP ‘good enough’ approach
• A demonstrable passion and personal commitment to supporting colleague mindfulness awareness education and practice with a continuous improvement mindset
• Strong team leadership skills with the ability to help teams form bond and deliver at pace including creatively sourcing resources to meet priority needs

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Electronic Data Processing (México) Private LTD