Enterprise Cyber AI Deployment Engineer

Mexicoremoto; México; Remote; MXN 2,226,000 - 3,340,000; Full time

Benefits offered by this job

Meaningful Equity

Unlimited Leaves

Comprehensive Benefits

Career Trajectory

Job summary

SAFE is seeking a Forward Deployed Engineer in Mexico to own customer onboarding and delivery, coordinating technical implementation and ensuring value delivery. You will build and test customer-specific workflows, integrate APIs, and create automation to accelerate deployments.

You will work closely with customers and SAFE engineering, using AI tools to improve processes and outcomes. You will travel to customer sites, translate requirements into actionable plans, and stay accountable from

Qualifications

• Ownership and accountability in delivery of customer outcomes.
• Experience building scripts and lightweight automations.
• Evidence of API fluency and cloud services knowledge.
• Strong communication skills and customer-facing delivery experience.

Responsibilities

• Lead technical onboarding for assigned customers: scope, plan, configure, integrate and confirm value.
• Own each engagement to a defined outcome with progress updates and risk management.
• Travel to customer sites for workshops, deployments and escalations.
• Write scripts and lightweight automations that speed up onboarding, data loading, integration setup and repeat tasks.
• Configure and customize the SAFE platform to meet customer needs and fix product gaps.
• Build and test customer-specific workflows and AI agents using SAFE and third-party APIs.
• Create tooling to accelerate delivery and automate repetitive tasks.
• Diagnose failed or incomplete integrations and data flows.
• Reproduce issues using logs and telemetry; present issues with evidence to engineering; stay with the issue until resolution.
• Bridge customer and engineering teams to define outcomes and deliverables.
• Use AI tooling to scale work and improve processes.

Skills

Ownership

Creative thinking

Curiosity

APIs

Python scripting

Onboarding experience

Debugging

Communication

Cloud services

AI tooling

Travel opportunities

Job description

SAFE is seeking a Forward Deployed Engineer in Mexico to own customer onboarding and delivery, coordinating technical implementation and ensuring value delivery. You will build and test customer-specific workflows, integrate APIs, and create automation to accelerate deployments.

You will work closely with customers and SAFE engineering, using AI tools to improve processes and outcomes. You will travel to customer sites, translate requirements into actionable plans, and stay accountable from