Enterprise Account Coordinator

Landing, Inc.; Ciudad de México; On-site; MXN 279,000 - 446,000; Full time

Benefits offered by this job

Monthly bonus

Grocery vouchers

Vacation days (12)

Paid time off (40 hours)

Health insurance

Onsite parking

Annual travel perk

Growth opportunities

Job summary

Landing, Inc. is looking for an Enterprise Account Coordinator (Autopilot team) to own property launches from contract to first move-in in Mexico City.

You will be the main contact for property owners and managers, coordinating listing preparation, legal permits, and vendor work to ensure timely readiness. This English-first, partner-facing role requires strong project coordination, meticulous attention to detail, and the ability to manage multiple moving parts with vendors and internal teams.

Qualifications

• Fluent English (written and spoken) for daily collaboration with U.S. partners.
• Experience coordinating projects, launches, onboardings, or operations in real estate, hospitality, or logistics contexts.
• Ability to juggle vendors, deadlines and multiple moving parts simultaneously.
• Strong attention to detail to catch missing documents or incorrect dates before issues arise.

Responsibilities

• Manage each new property launch from contract signing to first move-in.
• Serve as the main contact for property owners and managers and gather information to list units on Landing.
• Coordinate with Legal to obtain STR permits and follow up until approved.
• Arrange key pickups and unit installations with Area General Managers and field teams.
• Create and close all required tasks (installation, cleaning, photos) for move-in readiness.
• Maintain accurate property data in internal systems and ensure audit readiness.

Skills

Fluent English

Project coordination

Operations coordination

Vendor management

Attention to detail

Resourcefulness

Job description

Submitted resumes must be in English to be considered.

Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Members get fully furnished apartments in 60+ U.S. markets with no deposits or long-term leases. Through Autopilot, our program for apartment owners and property managers, we furnish, list, and manage units on their behalf, so they fill vacancies without the extra work.

About the Role:

As our Enterprise Account Coordinator on the Autopilot team, you’ll own the launch of every new property, from the day the contract is signed until the first member moves in. You’ll be the main contact for property owners and managers, collect everything we need to list their units, and line up the Legal, field, and vendor work that gets each home ready. This is an English-first, partner-facing role where you’ll learn how a U.S. proptech company runs operations end to end.

What You’ll Do:

• Run each new property launch from contract signature to first move-in, keeping every task, date, and owner on track
• Be the go-to contact for property owners and managers: explain how Autopilot works and collect the information we need to build their listing on Landing
• Gather what Legal needs to apply for Short-Term Rental (STR) permits, and follow up until it’s done
• Coordinate key pickup and unit installations with our Area General Managers (AGMs), the field leaders who run our homes in each U.S. market
• Create and close the jobs each unit needs to be move-in ready (installation, cleaning, photos), and follow up with vendors when timelines slip
• Keep property and unit data accurate in our systems so every launch is audit-ready
• Hand each property off to its AGM after launch with a strong relationship already in place

What You Bring:

• Fluent English (B2 to C1), written and spoken, since you’ll work with U.S. partners every day
• Experience coordinating projects, launches, onboardings, or operations; property management, hospitality, real estate, implementation, or logistics backgrounds all count
• Comfort juggling vendors, deadlines, and many moving parts at once
• Sharp attention to detail: you catch the wrong date or missing document before it becomes a problem
• Resourcefulness: when something is stuck, you find the answer and follow up until it’s done
• Nice to have: experience with STR permits, property launches, or U.S. clients

Where and When:

• Full time in our Polanco office in Mexico City. This role is not remote or hybrid.
• Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m.
• Resumes and applications must be in English. We can’t consider applications submitted in other languages

Compensation and Benefits:

• Salary: Competitive Salary
• Bonus: Monthly performance bonus
• Grocery vouchers: $1,500 MXN net per month
• Vacation: 12 days per year (available after 90 days)
• Paid time off: 40 hours per year (available after 30 days)
• Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision
• Parking: Onsite parking for bikes, motorcycles, and cars
• Travel perk: $750 USD every year in Landing Stays
• Growth: Room to grow with us!