Engineering Manager, Managed Services

Canonical; Hermosillo; Presencial; USD 80,000 - 120,000; Jornada completa

Descripción de la vacante

An innovative tech firm is seeking an Engineering Manager to lead a dynamic team focused on Linux and Cloud technologies. This role involves overseeing the Managed Service for customer environments, ensuring top-notch service delivery, and collaborating with stakeholders. You will work with cutting-edge technologies like Kubernetes and OpenStack, while fostering a culture of excellence and continuous improvement. This position offers a unique opportunity to shape the future of open source solutions, while enjoying a flexible work environment and a commitment to personal development. Join a company that values diversity and innovation, and make a significant impact in the tech industry.

Servicios

Personal learning and development budget

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Travel opportunities

Priority Pass for travel upgrades

Formación

• Proven experience in software delivery or managing operations teams.
• Strong commitment to testing methodologies and maintainable code quality.

Responsabilidades

• Manage an engineering team to optimize development and operations.
• Ensure quality managed services in a timely manner.

Conocimientos

Python

Go

C

C++

Java

Linux system administration

Agile methodologies

Communication skills

Technical aptitude

Educación

Bachelor's degree in technology field

Herramientas

OpenStack

Cloud technologies

Descripción del empleo

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

Engineering Manager

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

As an Engineering Manager you will:

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

The successful Engineering Manager candidate will have:

• Bachelors (or equivalent) education in a technology field
• Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with OpenStack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

What we offer you:

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical:

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer:

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.